Forum Discussion
Filardo
Oct 19, 2026Copper Contributor
Microsoft Entra and logging in
Hi there, I signed up for a free trial of M365 with my iCloud email. It showed me what my login would be, i.e. John@<companyname>.onmicrosoft.com I never received an email to my iCloud account wit...
BrunoViana
Oct 21, 2026Brass Contributor
Try logging in portal.azure.com or entra.microsoft.com and sign in with email address removed for privacy reasons. Reset the password: If you don't recall the password you set during sign-up, click "Can't access your account?" on the login page to trigger a reset link to your personal iCloud recovery email. Contact Support: If that doesn't work, you can reach out directly to the Microsoft 365 Data Protection team by phone. Let them know you are locked out of your trial tenant (Arlo inc) and need help recovering the global admin access.