Forum Discussion
Managing multiple clients in M365
I am an independent contractor that manages the IT Systems for many clients.
In more recent times I notice that when I log in as client A and begin to manage their M365 environment, I have to keep an eye on which client is being accessed.
Example: today I have logged in a Company_B to manage some changes to their mailboxes. When i go to check on their license availability, it is listing Company_G. This happens in Edge, Firefox or Chrome.
I have
- Logged in as the client Company_G chosen to log out, then close the broswer
- Try another browser where I log in as Company_B admin, but as soon as I switch to checking the license count, it displays Company_G again.
- Clear all credentials stored in a browser e.g. Edge, then log in from scratch as Company_B, view their file action history, but when I switch to Microsoft 365 Admin Centre, it lists users from Company_G not Company_B
How do I prevent this? I've lost an hour trying to manage Company_G licensing but cant get to it due this behaviour.
1 Reply
- Use separate browsers/private sessions for each customer. The "container"-type add-ons can help here: https://addons.mozilla.org/bg/firefox/addon/multi-account-containers/
