Forum Discussion
Locked out of Admin Center - Forgot Password
Hi, I have a domain with MS 365 where I am the the only Global Admin, and the account is probably locked due to excessive incorrect password attempts. Self Password Reset is disabled on the domain, ...
Try calling support directly: https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support
I am having the exact same problem and have tried calling multiple times. The system either hangs up on me or I end up on hold for many hours; no one ever answers.
What else can I do to get some help?
What else can I do to get some help?