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How to move user from a CSP Exchange Online licence to a Microsoft direct licence in the same tenant
I have an existing Microsoft 365 tenant with a single Exchange Online (Plan 1) licence that was purchased through Bluehost (Endurance International Holding B.V. CSP). Microsoft notified me that Endur...
You cannot “transfer” a CSP licence to a Microsoft direct licence inside the same tenant instead to purchase the new subscription directly from Microsoft, assign it to your user, and then retire the CSP licence. The tenant, mailbox, domain, and data remain intact only the billing source changes.