Forum Discussion
Global administrator in Office 365, how to get real governance
Microsoft CAN help you in situations like this, but you will need to pass over multiple verifications and so on. So if you havent contacted support already, do it, and if the first line guys are giving you trouble ask to get the issue escalated.
As to what you can do to avoid future issues - dont grant access to people you dont trust and protect your sensitive accounts with MFA (it's free and very simple to setup/use).
The Global Admin account level is extremely important to protect. MFA is a must.
One related tip... If you're on E3, you can Activity log to query all changed admin settings or call the corresponding API.
For E5, Advanced Security Management would be able to set up rules in case too many settings are set by a rogue Global Admin, then you could suspend that rogue Global Admin account automatically if they exceed your threshold.
Either way, it is good from a checks and balances perspective to see what other admins are setting.
Microsoft CAN help you in situations like this, but you will need to pass over multiple verifications and so on. So if you havent contacted support already, do it, and if the first line guys are giving you trouble ask to get the issue escalated.
As to what you can do to avoid future issues - dont grant access to people you dont trust and protect your sensitive accounts with MFA (it's free and very simple to setup/use).
Microsoft
VasilMichev wrote:
Microsoft CAN help you in situations like this, but you will need to pass over multiple verifications and so on. So if you havent contacted support already, do it, and if the first line guys are giving you trouble ask to get the issue escalated.
As to what you can do to avoid future issues - dont grant access to people you dont trust and protect your sensitive accounts with MFA (it's free and very simple to setup/use).
Just wanted to +1 on the Multi-Factor Auth protection statement above.
For more information on MFA, you can see below:
- On a somewhat related topic, are there any plans to implement Just In Time admin roles in which admins have to request an increase in permissions to perform specific tasks during a dedicated period of time?
you have this today thru azure privlaged identity management. from the azure portal add it as a new service and walk thru the wizard.
