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C_the_S's avatar
C_the_S
Bronze Contributor
Jan 23, 2017

Exchange Reporting Stops on 17 Jan 2017

Anyone else seeing their Exchange (mail usage) reports not showing any data since 17 Jan 2017? All the other reports show data through yesterday (22 Jan 2017).
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Anne Michels's avatar
Anne Michels
Former Employee
Jan 23, 2017

Thanks for flagging. We've identified a bug that is causing the report to not refresh. We're working on a fix and expect this to be solved soon.

Anne Michels's avatar
Anne Michels
Former Employee
Jan 24, 2017

Thanks again for flagging. I'd like provide an update on the status of the issue:

We've identified and fixed a code issue that was preventing updated usage report data from being processed in a timely manner. We're now processing the backlog of report data, and expect usage reports to be completely up to date by the end of this week.

We have posted this on the Service Health Dashboard under MO91648.

Please refer to the SHD for more details and further updates.

Thanks,

Anne

 

  • Dustin Deppe's avatar
    Dustin Deppe
    Copper Contributor
    Jan 27, 2017

    The SharePoint Online and OneDrive for Business usage reports have disappeared from our tenant, but I see them in another tenant. Is this related to MO91648?

    • Anne Michels's avatar
      Anne Michels
      Former Employee
      Jan 27, 2017

      Hi Dustin,

      I'm investigating with our engineering team and will get back to you once I have more information.

      Thanks,

      Anne

      • Anne Michels's avatar
        Anne Michels
        Former Employee
        Jan 27, 2017

        Hi Dustin, can you please send me your tenant ID to anne.michels(@)microsoft.com so that we can investigate?

        Thanks,

        Anne

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