Forum Discussion
Jim Millerick
Apr 09, 2018Copper Contributor
Engineer left case open - can't open new support case office365
Hello, I have an office365 subscription. I've opened a case the other day. They responded by email and said they'd close the case. The problem is they didn't close the case. I asked them to...
VasilMichev
Apr 10, 2018MVP
Yeah that 1-case policy is annoying... call them directly: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#BKMK_call_support