Forum Discussion
Customer Lockbox access revocation
Hi,
I understand that Customer Lockbox access is granted for up to 4 hours, after which access is revoked. Can you explain what exactly happens after 4 hours? Is the Microsoft Engineer automa...
Haniel_Croitoru - I have a case, where a customer have actived e-discovery og Logbox , but now they have Disable it in their 0365 admin portal. But when we make a script it look like it is on - but it is off in the 0365 admin portal . Do you know how to contact in Microsoft, so we can disable the functions in Microsofts system ?
- Hi Trine,
Your best bet is probably to open a ticket with Microsoft directly via your O365 portal.
-Haniel
