Forum Discussion
Steve_Moss
May 11, 2021Copper Contributor
Cannot delete a soft deleted, UserPolicy Applied
Hi, I have a group of mailboxes that I need to hard delete. At this point, the user accounts are gone (hard deleted), but when I run remove-mailbox, Remove-Mailbox <mailbox ID> -PermanentlyDelet...
- May 15, 2021Yes, that's right.
VasilMichev
May 14, 2021MVP
If they are on any type of hold, including the eDiscovery one, you won't be able to delete them. You can however delete the corresponding user object to make the mailbox "inactive": https://docs.microsoft.com/en-us/microsoft-365/compliance/create-and-manage-inactive-mailboxes?view=o365-worldwide
If the user was already deleted/mailbox is inactive, then you need to remove any and all holds, which will trigger the removal process as detailed here: https://docs.microsoft.com/en-us/microsoft-365/compliance/delete-an-inactive-mailbox?view=o365-worldwide
If the user was already deleted/mailbox is inactive, then you need to remove any and all holds, which will trigger the removal process as detailed here: https://docs.microsoft.com/en-us/microsoft-365/compliance/delete-an-inactive-mailbox?view=o365-worldwide
Steve_Moss
May 14, 2021Copper Contributor
Thanks, I will look at those. Sorry to be repetitive, but if a mailbox has 2 holds on it and you remove 1 hold, the other is not affect and remains in force?
Thanks
Thanks
- VasilMichevMay 15, 2021MVPYes, that's right.