Cannot access OneDrive

Question

I cannot access OneDrive in Office 365. On click, an error occurs:

Something is wrong
The requested page is temporarily unavailable. We are sorry for the inconvenience. Check it out in a couple of minutes.

https://deedu.sharepoint.com/_layouts/15/Throttle.htm#1049

What should I do?

harveer singh · Answer

Hey&nbsp;iofficesite,&nbsp;The link you shared doesn't seem right, Can you try going to the onedrive link directly :https://tenantname-my.sharepoint.com&nbsp;replace tenantname with your tenant name, tenant name is the default domain prefix you get with office 365, like for example contoso.onmicrosoft.com, so the url would be https://contoso-my.sharepoint.com.&nbsp;Thanks

iofficesite · Answer

Hello, harveer singh&nbsp;&nbsp;The situation is the same in both cases (&nbsp;https://deedu-my.sharepoint.com/_layouts/15/Throttle.htm#1049https://deedu.sharepoint.com/_layouts/15/Throttle.htm#1049

harveer singh · Answer

Hello&nbsp;iofficesite&nbsp;,&nbsp;This looks like more of a problem with your subscription itself, are you an administrator to the office 365 tenant? Is it happening with all users ?Please, have your admin open a ticket with Microsoft support for this.&nbsp;Thanks

iofficesite · Answer

harveer singh&nbsp;No, I'm not an administrator. And I don't know who he is. Is it possible to remotely contact him?

harveer singh · Answer

iofficesite&nbsp;: Sadly, there is very little Microsoft can do in this case, since the subscriptions are usually managed by an organization admin and if there is fault in subscription from organization end, Microsoft might not be able to correct it, your best chance to find out the admin would be to contact the seller from where you purchased the account, there are quite a few users facing the same issue :&nbsp;https://answers.microsoft.com/en-us/msoffice/forum/all/somethings-not-right-the-page-you-requested-is/fe1b79b8-b08a-4abf-bf48-ad260e2cad6a?page=1&nbsp;😞&nbsp;

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Cannot access OneDrive

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