Forum Discussion
Cannot access OneDrive
Hello, harveer singh
The situation is the same in both cases (
https://deedu-my.sharepoint.com/_layouts/15/Throttle.htm#1049
Hello iofficesite ,
This looks like more of a problem with your subscription itself, are you an administrator to the office 365 tenant? Is it happening with all users ?
Please, have your admin open a ticket with Microsoft support for this.
Thanks
- iofficesiteAug 16, 2020Copper Contributor
No, I'm not an administrator. And I don't know who he is. Is it possible to remotely contact him?
- harveer singhAug 16, 2020Steel Contributor
iofficesite : Sadly, there is very little Microsoft can do in this case, since the subscriptions are usually managed by an organization admin and if there is fault in subscription from organization end, Microsoft might not be able to correct it, your best chance to find out the admin would be to contact the seller from where you purchased the account, there are quite a few users facing the same issue :
😞