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alar50's avatar
alar50
Copper Contributor
Mar 11, 2022
Solved

Assigning a license removes other licenses

I encountered a strange behavor of Microsoft Admin Center. I am pretty sure, it used to work differently before, however MS365 support responded, that this is exactly as it should be. In short - whe...
microsoft 365 admin center
  • Nino_Bilic's avatar
    Nino_Bilic
    Mar 14, 2022
    This should not reproduce anymore since Friday (when the issue was fixed). Can you please check again?
VasilMichev's avatar
VasilMichev
MVP
Mar 11, 2022

Feature my... behinds. They had a similar issue few years back, support is clueless as usual. I'm able to reproduce this, and it's definitely a bug, and major one at that (can cause data loss).

 

Nino_Bilic for awareness. TonyRedmond to give them a piece of his mind...

  • Nino_Bilic's avatar
    Nino_Bilic
    Icon for Microsoft rankMicrosoft
    Mar 14, 2022
    Thanks for the tag, Vasil... reached out to people who will be able to fix it...
  • TonyRedmond's avatar
    TonyRedmond
    MVP
    Mar 11, 2022
    I bet I know why this happens. Behind the scenes, they're probably doing a license assignment using the Graph API which doesn't take into account the other existing licenses, meaning that when the new assignment takes effect, it overwrites everything else. Geez,.. what a horrible bug.
    • TonyRedmond's avatar
      TonyRedmond
      MVP
      Mar 11, 2022
      I pinged someone who might be able to help fix the problem.

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