Forum Discussion

C_the_S's avatar
C_the_S
Bronze Contributor
Jan 30, 2017

Alternate E-mail Address receives e-mail Primary Doesn't

I have an Admin account that is setup within Office 365. Within that Account I've put my home e-mail address as an Alternate in case of password resets (at least that's what the settings page says it will be used for).

 

Last Friday I received an e-mail to my Alternate with a Subject of:

  • Microsoft Intune admins please read: remove exclude groups

This morning when I got to work I checked my Admin account and it didn't receive any such e-mail.

 

Can Microsoft please be certain that only Admin accounts, and not Alternate e-mails, receive service related messages?

office 365

2 Replies

  • VasilMichev's avatar
    VasilMichev
    MVP
    Jan 30, 2017

    Check your Junk folder just in case, or do a message trace. I haven't bothered to actually check if all my email accounts are receiving notifications as I get more than enough already, but it doesnt look like something Microsoft would do on purpose.

    • C_the_S's avatar
      C_the_S
      Bronze Contributor
      Jan 30, 2017
      VasilMichev wrote:

      Check your Junk folder just in case, or do a message trace. I haven't bothered to actually check if all my email accounts are receiving notifications as I get more than enough already, but it doesnt look like something Microsoft would do on purpose.

      Nothing for the Admin account.

      Well, some system somewhere has to be setup to e-mail Alternate e-mail addresses instead of the main e-mail address, so yes, something Microsoft is doing as I don't have a Forward or any Rule setup to send the e-mail to the Alternate address.