Forum Discussion

C_the_S's avatar
C_the_S
Bronze Contributor
Jan 30, 2017

Alternate E-mail Address receives e-mail Primary Doesn't

I have an Admin account that is setup within Office 365. Within that Account I've put my home e-mail address as an Alternate in case of password resets (at least that's what the settings page says it...
office 365
VasilMichev's avatar
VasilMichev
MVP
Jan 30, 2017

Check your Junk folder just in case, or do a message trace. I haven't bothered to actually check if all my email accounts are receiving notifications as I get more than enough already, but it doesnt look like something Microsoft would do on purpose.

  • C_the_S's avatar
    C_the_S
    Bronze Contributor
    Jan 30, 2017
    VasilMichev wrote:

    Check your Junk folder just in case, or do a message trace. I haven't bothered to actually check if all my email accounts are receiving notifications as I get more than enough already, but it doesnt look like something Microsoft would do on purpose.

    Nothing for the Admin account.

    Well, some system somewhere has to be setup to e-mail Alternate e-mail addresses instead of the main e-mail address, so yes, something Microsoft is doing as I don't have a Forward or any Rule setup to send the e-mail to the Alternate address.