Forum Discussion

shaunamae's avatar
shaunamae
Copper Contributor
Oct 26, 2020
Solved

Admin Access Denied

Last week I accessed the Admin App to change my primary email to my companies general email to send out a Welcome Email. When I attempt to access it again to change it back to my personal primary email, I receive an "access denied" message. That message directs me to check my health status at status.office.com, which shows no issues. Has anyone else experienced this or have any suggestions to get me in the Admin portal?

 

Ref A: BE481058460F4DA2BA9467380E24FE5F Ref B: BN3EDGE1011 Ref C: 2020-10-26T14:02:40Z

  • Issue resolved by logging into admin.microsoft.com in a "stealth mode" window.

1 Reply

  • shaunamae's avatar
    shaunamae
    Copper Contributor

    Issue resolved by logging into admin.microsoft.com in a "stealth mode" window.