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Belisaire's avatar
Belisaire
Copper Contributor
Aug 16, 2021

Problem display size boolean fields

Hi, I started today to use Access 2016 on a new computer (HP, windows 10) and I am encoutering a problem which did not occure on my old computer (also HP, windows 10). I use Office 365.

The size of the boxes of the boolean character fields are out of proportions and pixellised. They change size if I change the width of the fields, but I have to reduce at the max the width of the fields in order to get a normal box size and as a result I cannot read the title of the fields.

 

I have checked my computer display setting, it's at 125% which is what is recommended by Windows 10. I have contacted the online support of Microsoft and the agent took over my  computer to uninstall and install again Office 365, it did not change anything.

 

As anyone ever encoutered this problem and found a solution ?

    • Belisaire's avatar
      Belisaire
      Copper Contributor

      isladogs thanks for your message. 

       

      I have checked the Visual Basic Editor but the setting is already on "Break On Unhandled Errors".

      The picture I am showing is from a table. However, I must precise : this disturbing display of Boolean fields boxes occures anytime on Access, even on new database. It does not happen on my old computer... so could it be a problem of PC resolution ? My new PC has a higher screen resolution than the former. But I'm sure plenty of Access users have even far better computer than mine, so I do not get why this problem is happening.

      • isladogs's avatar
        isladogs
        MVP
        Does it still happen if you create a form or report based on the table?
        It mat be that there is an Access client setting on the new computer that is triggering this behaviour but I'm not sure what that would be. See if you can see any differences between the client settings on the two computers
  • Sorry. Did you mean you had already checked for an updated graphics driver?
    • Belisaire's avatar
      Belisaire
      Copper Contributor
      I have a brand new PC, which is fully updated. I guess perhaps I don't know what you mean by "an updated graphics driver".
      • isladogs's avatar
        isladogs
        MVP

        Belisaire 

        The graphics driver is software supplied with your computer which controls the display from your monitor. Periodically, updates may become available which you can download.

         

        From the taskbar, go to All Settings ...Windows Update...then check for updates.
        You may see a list of optional updates for various hardware drivers. For example, mine currently looks like this:

         

        As you have a new PC, there may not be any optional updates available for download.

        Anyway investigate that and if you still have the issue, feel free to upload a cut down copy of your database showing the problem

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