Forum Discussion
Out of memory error - Access Version 2610 (Build 20527.20088)
Multiple customers are reporting out of memory error after Office updated to version 2610 (Build 20527.20088). Some customers would receive the out of memory error after an hour or within a few minutes of use. There are instances where error would not occur, and msaccess would just crash. We are rolling customers back to Office version 2608 (Build 20326.20144), and that seems to resolve this issue. Here is the dump file when crashing occurred.
https://www.dropbox.com/scl/fi/zxgjrq1p5tpapmu5uudm8/2610-CRASH-dump-JND.zip?rlkey=72g04gqm7bo3dv20z12vi0uqx&st=0ybz8ixw&dl=0
2 Replies
Yes, rolling back to Version 2608 (Build 16.0.20326.20144) is currently the only workaround.
Hi Henry,
If it is again related to reports, then there's the new build 20527.20112 available in the Current Channel that contains a fix for a memory problem. See the note on top of this MSFT blog article. However, I'm not sure, it is the same problem, as that one should not cause crashes.
Servus
Karl
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