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mokhc's avatar
mokhc
Copper Contributor
Jul 10, 2022

Error message - could not open table 'msysaccounts' in the workgroup information file. (error 3173)

Dear Sir/Mdm,

I have this error message while trying to create a new database in Microsoft Access - could not open table 'msysaccounts' in the workgroup information file. (error 3173).

 

I have the Home Office 2019 before i install the Microsoft Access 2021.

 

The problem arises after i install the Microsoft 365 personal.

 

I have un-install and re-install the software but to no avail.

  • I found some information from other resources and have solved the problem by using these steps:
    1. First, you need to locate the file system.mdw
    2. Open the visual basic editor by using Ctrl plus G keys
    3. Type DoCmd.RunCommand acCmdWorkgroupAdministrator at the immediate window
    4. Browse for the file system.mdw at its location after selecting Join…
    Thanks for trying to help.

  • arnel_gp's avatar
    arnel_gp
    Steel Contributor
    there is a downloadable "scrubber" (now named Microsoft Support and Recovery Assistant) for All windows installation, meaning totally uninstall and "clean" any trace of Office installation whether Click-To-run, etc.
    Run this program, before installing another version of ms office.
    • mokhc's avatar
      mokhc
      Copper Contributor
      Tried the scrubber but it does not work.
      • MSysAccounts is only used if you are still using the old user level security which isn't applicable with ACCDB files

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