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Consistently Poor Video Quality (Auto) Despite Very Fast Speeds
Hi. I'm seeing about 16 Megabytes / second internet speed when I run a internet speed test. According to the test: Your Internet connection should be able to handle multiple devices streaming HD videos, video conferencing, and gaming at the same time.Despite this, when I upload a 1080p video to Stream and when I hit the play button, it consistently auto plays at the lowest resolution (at most 480p, but typically 240p). I've tried encoding the video file multiple different ways, including at a low bit-rate (1 Mbps) and a very high bit-rate (40 Mbps) but it neverauto plays at 1080p or even 720p. If I click on some point in the play bar while the Quality is set to "Auto", it will adjust based on bandwidth and begin playing the video back at 1080p. And obviously, if I manually change the playback quality to HD, it will play the video in HD. But my viewers don't necessarily know this hack. From their perspective, they hit the Play button and the video just looks crappy and it's a terrible user experience.Why, if our internet speeds are considered very fast, does Stream automatically play an HD video at 480p or 240p? Why does it take me either manually changing the quality or clicking somewhere on the play bar to change the Quality settings and make the video playback at HD?
Video Quality Default Setting
I'm a video creator at my org. So, I'm generally viewing things through a hybrid, technical+creative lens. As we begin to share internal videos via Stream (SP), I'm regularly noticing that the video quality playback settings are set to "Auto." Often, that leads to the video playing entirely in a low resolution, where it's mostly pixelated; even the thumbnail image previews with the same low resolution. I understand there are various contributing factors here, but I also discovered that users can toggle the video settings to "1080p." Still, it always defaults back to "auto." I'm wondering if there is a way to lock that setting to 1080p for all users within our organization, because it's not realistic to communicate such a setting change to all users.
Microsoft Stream latest updates have made it useless
This is a complaint about the recent changes to Microsoft Stream especially adding ClipChamp. I can no longer use Microsoft Stream for work and now have to rely on OBS or some other method to get recordings and transcripts. 0) You used to be able to find streams that you attended. Now under the current changes it impossible to find those stream recordings. Across multiple departments and inter-government agencies. The changes have caused a loss of training. 1) The record button for teams is not working properly for guest outside my Microsoft networking (especially when I am the guest and its a training provide by Microsoft). You used to be able to receive transcripts of trainings from Microsoft. These were link to the stream recordings. However, now those same transcripts give a one drive error and are no longer accessible. 2) You used to be able to record a longer than 15 minutes, but then trim it down. It use to allow you to ignore the time limit to split the file into smaller chunks. Then you could delete those splits where the recording had issues. Then you splice them back together as long as the end video remained under 15 minutes. This is currently not possible with the current version of Microsoft Streams. You are not allowed to have true control and editing power of what you record. I am sorry, but until this fixed. I will have to ask my department to consider using different meeting software to hold important meetings and record. P.S. In the future please carefully consider the business needs of your clients before making changes that break the usefulness of the software.Error message - Generating transcript
"We're having trouble generating a transcript and captions right now. Try again in a bit." is the error message our video team sees when generating transcripts. They have to wait around ten minutes and refresh the page for it to clear, which is a major annoyance. What is this error, and why is it happening?
Caption/transcription generation issues?
The option to generate captions/transcriptions for videos stored in SharePoint/OneDrive has been working fine in our tenant for months, but yesterday users started reporting an error message. When attempting to generate captions, the message indicated that the request could not be completed. By late evening (10 PM EST), the request process was working, but as of 9:30 this morning, no captions have been generated, even for very short videos. There's nothing in the Service Health section of the admin center, so not sure what's going on. EDIT: I just tried requesting captions in another tenant and am getting the same message as yesterday We're having trouble generating a transcript and captions right now. Try again in a bit.
MS Stream Analytics Not Working
Hello, I have a playlist of training videos. I enabled seeing the names of viewers on the SharePoint site settings. This worked fine until recently. Now not only do I not see the names, but the actual viewer count in Stream does not change either. I have confirmed with staff and faculty that they have watch the latest video, but the viewer count doesn't change and the viewer names are not added. I didn't change anything with my playlist or videos that I have been using for almost a year. Older videos that show for example 60 viewers, if watched now, no not change the viewer count either. Any ideas why analytics would not be working since about June? Thanks, DebbieChange in Stream viewer analytics & other delayed behavior
We have been getting reports that the view count is not reflected current state. I've tested this myself and watching a video does not add to the count of viewed. Previously this was counted in real time, but it appears to now be delayed by a day or more. We also have reports from a user that uploaded a new video file which they confirmed was uploaded bc they had a link and can view the video in Stream, but cannot see it listed with the other Stream files under "recent" or "created by me" in the Stream or Office UI. Anyone else getting these reports? I'm not seeing any notifications in the admin center.
Microsoft Stream Admin Center?
Similar to its previous version, are there a new admin center for Stream so that we (global admins) can manage the recordings that was done within our organization? An incident recently occurred where we used one of our VC accounts to record a webinar but then the recording was saved in a OneDrive of one of our employees randomly. As admins previously, we would be able to download the recording directly without having to request access from the user. I hope this wasn't how Microsoft intends to move forward with the new stream application.
Recorded Stream (on SharePoint) File Format
When recording a video from the Stream (on SharePoint) we've notice the only file type is available for export, "webm." This is posing serious obstacles for our users as we are on Windows 10 and have VERY locked down machines. No one aside from specific IT specialists in our organization have desktop apps capable of converting or working with the files. Additionally, we strive to not have users go rogue using cloud apps able to convert these files. I really wish the ability to download mp4 was the default. Its pretty sad when the PowerPoint web app can't even read the webm files... I really hope Microsoft provides a better solution or changes the ability from the admin center of what file format is exported by default.
