Recent Discussions
Clipchamp app not functioning properly — transitions panel blank & frequent crashes
Hi everyone. Is anyone else experiencing ongoing issues with the Clipchamp app? All my settings and system requirements are correct, but the app still doesn’t function properly. I’ve been reporting this since December last year with no resolution. The main problems are: Frequent “Clipchamp has stopped working” errors Sidebar tools (especially Transitions) appear completely blank Projects often fail to load or get stuck on the loading screen Features intermittently fail to load even after restarting or reinstalling I’m a paying customer, and this is seriously affecting my workflow. If anyone has found a reliable fix or if a Microsoft engineer can advise, I’d appreciate it. If you want, I can help you add screenshots, adjust the tone to be more assertive, or tailor it for a technical audience.
Clipchamp is broken
Since 21.01.2026 I have had a range of problems with Clipchamp. Transitions menu as well as Effects not showing. Can't use either feature. Repair and reset did not resolve the issues. At times I get an error Code when opening a project that transitions for clip not valid. Neither the WEB nor the APP are working properly. I am on latest window 11 - all updated - Clipchamp is on the latest built. Does anyone at MS have any idea when this feature is fully up and running.
Sharepoint Playing a video showing as Clipchamp
Hi All, Up until about a month ago, our teams were able to play a video by double clicking on it in there sharepoint home page. Today, I have the entire team not able to play the video. The error they are getting is "This video is not supported for playback.” The permissions haven't changed for the site access, it is not using AC3 for audio or HEVC/H.265 for video. It is an MP4 video, under 125mb, and 1280 x 1020. I have tried the suggestions in this thread, but they didnt work - https://learn.microsoft.com/en-us/answers/questions/5541267/video-in-sharepoint-will-not-play If I download the video it works, If i switch to classic SharePoint, it works. Any suggestions? Thanks Mike
Filters + Effects broken due to 404 error at API endpoint
I first experienced this issue last night Jan 22nd around 8pm EST (Jan 23rd around 01:00 UTC) This morning, about 13 hours later there is still the same issue. The problem: The 404 Error in the network tab: Payload (appears to be gathering Filters): Templates (which I don't use) are also busted. Would hope this is a P0 for the team. Really enjoy the application, especially the OneDrive integration. Cheers!Please Microsoft, just stop...
I get that you are trying to improve features and be more "advanced" than the competition, but you're just hurting yourself and us. You have (or had) such AWESOME applications, but now, none of them really function as well as they did before, so i say this from the bottom of my heart, stop, just stop, for the love of god, stop. You never know how productive doing "nothing" can be...Audio problems for professional created videos
Hi everyone, i am working for an IT department and received the following incident. I wanted to bring up an issue we've been experiencing with the audio quality of board videos when played on SharePoint. Locally, the videos play perfectly fine, but once uploaded to the SPO, we notice frequent clicking sounds that significantly affect the audio quality. Details: The audio issues seem to occur randomly and are not consistent across all videos. We are following the rules for encoding - Video formats you can play on Microsoft 365 - Microsoft Support MP4 1080p - 5Mbps, Audio AAC 192Kbps - Encoder is Adobe Premiere If you download the file locally there is no clicking - it is only in the Streaming web player Has anyone else experienced similar issues with the web player and .mp4 files? We would appreciate any insights or suggestions on how to resolve this issue. Looking forward to any advice from the community. Best regards Stephan
Cannot auto-generate chapters
Is anyone else experiencing inconsistency with the auto-generated chapter feature in Clipchamp? I have found that the auto-generated chapter and timecodes are really helpful when summarizing videos for people. But now I'm finding I have to do it manually. Some videos, like the ones where I have one or two attendees, do offer the feature. But I just recorded a video with four contributors and there was no option to auto-generate chapters. I'm posting in the community here because I've followed all of the recommended troubleshooting steps. I do have the ability to edit the files. I'm viewing in sharepoint (not the Clipchamp editor) and I've tried moving the file from my OneDrive to my company Sharepoint. Still, no luck. Any insight would be very helpful as I'd love to use this feature for more videos going forward.I can't add .vtt subtitle to my video on Onedrive.
Hello! I need some help about this issue, because I don't know what's going on. I'm the owner of my Onedrive, and all the files, I have all the permissions, but every time I try to add a .vtt file I get this error. The subtitle is fine, I tested it already, so I don't know what's the problem here.
SharePoint chapters are no longer working
Hey guys. We are experiencing troubles with the chapter system in one drive SharePoint. For about 2 weeks now, chapters are not visible to users who open the video. This is an issue for everyone who open it through "Anyone with the link" permission and does not happen for members of the organization. This is quite bad as we are really counting on sharing videos with members outside of the organization and the chapters are really needed for the work we are doing. I hope to get some update on when we can expect the chapters to be working again. Cheers!
Sharing a Video from Stream using Anonymous links doesn't allow users to download video
Hi, Download button disappeared again from the Stream view of the video when it is shared via Anonymous link using Can view Setting. Can view setting also wrongly presents the description as: Anyone with the link can view but can't download which in essence is true but it shouldn't be true for the Can view setting. When I switch to Can't download and Apply it and then go back to the link settings and choose Can view, I get the correct description: Anyone with the link can view. However, when opened, the video still doesn't have the Download button. Marc Mroz is this planned shift in regard to Stream revamp or just a unintended side effect - bug? Thank you for the effort.
Video Quality Default Setting
I'm a video creator at my org. So, I'm generally viewing things through a hybrid, technical+creative lens. As we begin to share internal videos via Stream (SP), I'm regularly noticing that the video quality playback settings are set to "Auto." Often, that leads to the video playing entirely in a low resolution, where it's mostly pixelated; even the thumbnail image previews with the same low resolution. I understand there are various contributing factors here, but I also discovered that users can toggle the video settings to "1080p." Still, it always defaults back to "auto." I'm wondering if there is a way to lock that setting to 1080p for all users within our organization, because it's not realistic to communicate such a setting change to all users.✨Get embed code for video in SharePoint or OneDrive
As of this morning October 3, 2022 we rolled out the ability to get an embed code for a video uploaded to SharePoint, OneDrive, Teams, or Yammer. GCC coming in soon. From the ODB or SPO document library preview player: ... on action bar > Embed From the Stream web app player page: Share > Embed code Just make config changes to how you want the embed code to work, copy the iFrame embed code, and paste it on to your internal web page.hardware encoder to create content for Stream
has anyone tried using hardware encoders (e.g. Matrox, Epiphan, AJA) to generate content for Stream? context: HE institution trying to design system to record videos within multiple rooms/venues, sending content directly to users' MS accounts, ready for editing/viewing within Stream.MS Stream Analytics Not Working
Hello, I have a playlist of training videos. I enabled seeing the names of viewers on the SharePoint site settings. This worked fine until recently. Now not only do I not see the names, but the actual viewer count in Stream does not change either. I have confirmed with staff and faculty that they have watch the latest video, but the viewer count doesn't change and the viewer names are not added. I didn't change anything with my playlist or videos that I have been using for almost a year. Older videos that show for example 60 viewers, if watched now, no not change the viewer count either. Any ideas why analytics would not be working since about June? Thanks, DebbieStream to Clipchamp Rebranding is Rolling Out Now
In a Targeted Release tenant, we just started to see the Stream web player be rebranded to Clipchamp today. There hasn't been a Message Center post about the rest of the rollout, what happens to "open in Stream" for meeting recordings, etc. but thought I'd put this out there for other customers to get prepared now for this change. More about the change that was announced in November but not other updates since then.Microsoft Stream latest updates have made it useless
This is a complaint about the recent changes to Microsoft Stream especially adding ClipChamp. I can no longer use Microsoft Stream for work and now have to rely on OBS or some other method to get recordings and transcripts. 0) You used to be able to find streams that you attended. Now under the current changes it impossible to find those stream recordings. Across multiple departments and inter-government agencies. The changes have caused a loss of training. 1) The record button for teams is not working properly for guest outside my Microsoft networking (especially when I am the guest and its a training provide by Microsoft). You used to be able to receive transcripts of trainings from Microsoft. These were link to the stream recordings. However, now those same transcripts give a one drive error and are no longer accessible. 2) You used to be able to record a longer than 15 minutes, but then trim it down. It use to allow you to ignore the time limit to split the file into smaller chunks. Then you could delete those splits where the recording had issues. Then you splice them back together as long as the end video remained under 15 minutes. This is currently not possible with the current version of Microsoft Streams. You are not allowed to have true control and editing power of what you record. I am sorry, but until this fixed. I will have to ask my department to consider using different meeting software to hold important meetings and record. P.S. In the future please carefully consider the business needs of your clients before making changes that break the usefulness of the software.Error message - Generating transcript
"We're having trouble generating a transcript and captions right now. Try again in a bit." is the error message our video team sees when generating transcripts. They have to wait around ten minutes and refresh the page for it to clear, which is a major annoyance. What is this error, and why is it happening?Video Error CDN?
Hello Video Community, a video cannot be played. Deleting cookies does not help. According to the developer tool F12 in Chrome, error messages come from suspected CDN's. GET 400 Bad Request https://westeurope1-mediap.svc.ms/transform/videotranscode/8889cff9eb011943565d1b48801ea96ac9a... [Report Only] Refused to frame 'https://login.microsoftonline.com/' because it violates the following Content Security Policy directive: “frame-src ‘self’ https://support.office.com https://webshell.suite.office.com/ *.cloud.microsoft”. This video runs a little better in Microsoft Edge, but the error message still appears at some point. Is there a solution here?
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