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Certificate not showing up in Microsoft Learn account after passing exam
Hello all, Very sorry if I have posted this to the wrong place, but I cannot figure out how to get help to get my certification into my Microsoft Learn account. I have passed my exam, received an email that "Congratulations on passing your Exam" with a link to my Microsoft Learn account, but the certificate itself I cannot locate there. In my Microsoft Learn profile it also says that I have passed 10 exams (including the one I am looking for now), but I only have 9 certifications (surely because the one I'm looking for is missing). How can I get my certificate into my Microsoft Learn account? Or who can I contact about this, and how? Thanks in advance!31Views0likes1CommentMicrosoft Learning Rooms Weekly Round up 9/4
Below is a summary of what is happening within our Learning Rooms (Groups) so that you can stay in the loop and discover something new. To get frequent updates of their content you must follow/join the group that interests you. Make sure to join one of our Learning Rooms (Groups) today! Learning Room (Group) Details Date/Time Link to discussion/event/blog Microsoft Fabric Café Building Scalable Enterprise-Ready Data Solutions with Microsoft Fabric Saturday, Sep 06, 2025, 08:00 AM PDT Building Scalable Enterprise-Ready Data Solutions with Microsoft Fabric | Microsoft Community Hub Microsoft Hero Community A Deep Dive into Agentic AI with Semantic Kernel Tuesday, Sep 09, 2025, 02:00 AM PDT A Deep Dive into Agentic AI with Semantic Kernel | Microsoft Community Hub SkillUp with Copilot Studio & Power Platform Copilot 活用に悩まれている方へ Blog Copilot 活用に悩まれている方へ | Microsoft Community Hub Microsoft MSFarsi Community راهنمای سریع امنیت در پایگاهداده اسکیوال آژور Blog راهنمای سریع امنیت در پایگاهداده اسکیوال آژور | Microsoft Community Hub Microsoft Hero Community September Calendar is HERE! September Calendar IS HERE! | Microsoft Community Hub28Views1like0CommentsAB-900: AI Workplace Fundamentals blueprint survey opportunity
Greetings! Microsoft is considering a certification for AI Workplace Fundamentals, and we need your input through our exam blueprinting survey. Note that we are changing the target audience to be more technical in nature. Think new to a technical role vs. new to tech in general, so you may notice different verbs and emphasis on what candidates need to know and understand as you complete the survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by September 10, 2025. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com. AB-900: AI Workplace Fundamentals blueprint survey link https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_0eTYWbdPAKAzLZs Thank you!18Views0likes0CommentsHow to transfer the Microsoft credentials I have earned on my alt, to my main account?
How can I transfer the Microsoft Certification credentials I’ve earned under one personal Microsoft Learn account to another personal account, ensuring that all certifications, badges, and transcripts are consolidated under my main profile? Both are personal account have the same legal name and verified thru Pearson Vue/Certiport.9Views0likes0CommentsNew to IT Help Desk - Looking for Beginner-Friendly Resources
Hello! I'm Julia, just started out in the IT field. Right now, I'm learning the fundamentals of computer hardware and networking, and I joined this community to grow with others who are passionate about tech. If anyone has recommendations for beginner-friendly resources, I'd love to hear them! 🙂67Views0likes3CommentsMicrosoft Teams Loop Feature Request: Automatic Subpage Navigation Links
Feature Overview Request: Add automatic subpage linking functionality to Microsoft Loop that dynamically updates a master/parent page with links to all related subpages. Problem Statement Currently, when users create multiple Loop pages within a workspace or project, there's no automatic way to maintain a centralized navigation system. Users must manually: Copy and paste links between pages Remember to update master pages when creating new subpages Maintain navigation consistency across related pages Keep track of all related pages in large projects This creates maintenance overhead and inconsistent navigation across Loop workspaces. Proposed Solution Auto-Navigation Component Add a new Loop component called "Navigation Links" or "Subpage Directory" that: Automatically detects when new subpages are created within the same workspace Dynamically updates the master page with formatted links to new subpages Categorizes subpages by type, tags, or user-defined groups Maintains link validity and removes broken/deleted page references #MicrosoftLoop #ProductFeedback #Automation #Productivity #Navigation30Views0likes0CommentsThe offered language of the exam 'SC-401 - Administering Information Security in Microsoft 365'
According to the public site In English, the exam 'SC-401 - Administering Information Security in Microsoft 365' is provided with the following languages: English, Portuguese (Brazil), French, German, Japanese, Chinese (Simplified), Spanish However, according to the public site In Japanese, it's only English: 英語 Can I take the exam in Japanese now? If so, I will schedule the exam soon.30Views0likes0CommentsMicrosoft Learning Rooms Weekly Round up 8/28
Every week we will be posting a summary of what is happening within our Learning Rooms so that you can stay in the loop and discover something new. Make sure to check out our new Learning Rooms (Groups) today! Learning Room (Group) Details Date/Time Link to discussion/event/blog Microsoft Hero Community So you want to build an event-driven system? Friday, Aug 29, 2025, 08:00 AM PDT So You Want to Build an Event-Driven System? | Microsoft Community Hub Microsoft Fabric Café Delta Table Optimisation – Improving Queries using Delta Partitioning and Liquid Clustering Saturday, Aug 30, 2025, 07:00 AM PDT Delta Table Optimisation – Improving Queries using Delta Partitioning and Liquid Clustering | Microsoft Community Hub Azure Cloud Commanders Cash strapped but Cloud Ready with Michal Hompus Thursday, Sep 04, 2025, 12:00 PM PDT Cash Strapped but Cloud Ready with Michaël Hompus | Microsoft Community Hub Microsoft MSFarsi Community Hands-on Lab: Unlock Hybrid with Azure Arc Blog Hands-on Lab: Unlock Hybrid with Azure Arc | Microsoft Community Hub Microsoft Japanese Hub 2025年09月 - Microsoft Virtual Training Days 開催情報 Knowledge base 2025年09月 - Microsoft Virtual Training Days 開催情報 | Microsoft Community Hub Microsoft Japanese Hub Copilot Studio で MCP(Model Context Protocol) を利用する Blog Copilot Studio で MCP(Model Context Protocol) を利用する | Microsoft Community Hub Compliance and Purview Learning Room Introduction – Raphael Kollner Discussion Introduction of the participants | Microsoft Community Hub Microsoft Hero Community September Calendar is HERE! September Calendar IS HERE! | Microsoft Community Hub77Views1like1CommentWindows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defiantly correct. The only solution I've found so far is to reboot the machine. What could be causing this? Our users are loosing unsaved work from having to reboot through out the day.54Views0likes0CommentsNeed Help Adding Contacts on my Client's Profile
Hi Team, My client wants to add a bunch of contacts under her profile. She said that she shared it with me so I can edit and add contacts. Now, every time I add contacts, it is saved under my contacts and not hers. I don't see her profile either. Kindly help.39Views0likes0CommentsIssue with Certification not appearing on MS Learn profile
Hi Reaching out to you as I found that one of my certifications does not appear on my MS Learn profile. The thing is that originally, I got AZ-400 a few years back. Last year I forgot to do the renewal on November 2024 and got expired. On February 2025 I decided to retake the exam and obtained the certification. However, when I see my MS Learn profile, I only see the expired certification. Not the new one. Can you help me to get the new certification listed on my profile? Thanks in advance.91Views0likes2CommentsDynamic Adaptive Cards
Hello, I'm a teacher and currently trying to build a co-pilot agent for self assessment of an exam or many exams. Therefore I build a Sharepoint list with all the competences for every exam (or more likely going to). With the help of a flow I create a code for an adaptive card. Now I use this flow in a copilot agent to create an adaptive card in a conversation, where the student can do the self assessment. So far I was able to show the adaptive card as I want to but struggling to get the answers of the user. Because I don't create the adaptive card in the topic on it's own but use the output of the flow as a variable, I think some things get a bit more complicated (please correct me if I'm wrong) This would be a part of the JSON of my adaptive card, which I create through the flow. And again the competences are different depending on the exam, so I will always have different id's and I don't know how to handle this. (I cut off some of the items.) { "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "type": "AdaptiveCard", "version": "1.5", "actions": [ { "type": "Action.Submit", "id": "submitSelfAssessment", "title": "Antworten senden", "data": { "action": "submitSelfAssessment", "examId": "Klausur_Vektorrechnung" }, "associatedInputs": "auto" } ], "body": [ { "type": "TextBlock", "text": "Selbsteinschätzung - Klausur_Vektorrechnung", "weight": "Bolder", "size": "Large" }, { "type": "Container", "style": "emphasis", "items": [ { "type": "TextBlock", "text": "Koordinatensysteme", "weight": "Bolder" }, { "type": "Input.ChoiceSet", "id": "ans_Koordinatensysteme_Zeichnen", "style": "expanded", "label": "Zeichnen von einem dreidimensionalen Koordinatensystem. ", "choices": [ { "title": "Sehr unsicher", "value": "1" }, { "title": "Eher unsicher", "value": "2" }, { "title": "Mittel", "value": "3" }, { "title": "Eher sicher", "value": "4" }, { "title": "Sehr sicher", "value": "5" } ], "isMultiSelect": false, "wrap": true }, { "type": "Input.ChoiceSet", "id": "ans_Koordinatensysteme_Punkte", "style": "expanded", "label": "Ich kann Punkte in ein Koordinatensystem eintragen und die Koordinaten richtig ablesen. ", "choices": [ { "title": "Sehr unsicher", "value": "1" }, { "title": "Eher unsicher", "value": "2" }, { "title": "Mittel", "value": "3" }, { "title": "Eher sicher", "value": "4" }, { "title": "Sehr sicher", "value": "5" } ], "isMultiSelect": false, "wrap": true }, { "type": "Input.ChoiceSet", "id": "ans_Koordinatensysteme_AbstandMittelpunkt", "style": "expanded", "label": "Ich kann Abstände und Mittelpunkte berechnen", "choices": [ { "title": "Sehr unsicher", "value": "1" }, { "title": "Eher unsicher", "value": "2" }, { "title": "Mittel", "value": "3" }, { "title": "Eher sicher", "value": "4" }, { "title": "Sehr sicher", "value": "5" } ], "isMultiSelect": false, "wrap": true } ] }, { "type": "Container", "style": "emphasis", "items": [ { "type": "TextBlock", "text": "Vektoren", "weight": "Bolder" }, { "type": "Input.ChoiceSet", "id": "ans_Vektoren_Definition", "style": "expanded", "label": "Ich kenne die Definition des Begriffes Vektor und kann den Unterschied zu Pfeilen erklären. ", "choices": [ { "title": "Sehr unsicher", "value": "1" }, { "title": "Eher unsicher", "value": "2" }, { "title": "Mittel", "value": "3" }, { "title": "Eher sicher", "value": "4" }, { "title": "Sehr sicher", "value": "5" } ], "isMultiSelect": false, "wrap": true }, I put this into the adaptive card with the expression. Topic.karte is the name of the output variable of the flow. It has the string Version of the code above. And it seems to work, because I can see the adaptive card in the chat. JSON(ParseJSON(Topic.karte)) But now I have no clue how I can get the answers of the self assessment. I created an output: kind: Record properties: Output: type: kind: Record Now I created a message with the expression: JSON(Topic.Output) The message I get is zero. So my conclusion is that it doesn't safe the output correctly. But I have no clue how to fix it or where the actual problem is. So I would be really thankful for any help or advice or some link where I can get some help. And if I did something really stupid, please be gentle to me, I'm just a teacher :D Best regards40Views0likes0Comments🔐 From Chessboard to Cloud: My Journey into Azure Security
Hi everyone 👋 I'm Perparim Abdullahu, an Azure Solutions Architect focused on Microsoft 365 & Azure security. I recently joined the Learn Community to share hands-on labs, visual guides, and real-world insights from my journey. I specialize in designing Zero Trust architectures using Microsoft Entra ID (CA, PIM), Intune, Defender, and Purview. I’m certified in AZ-305, AZ-104, and SC-300, and currently preparing for SC-100. Through #PerparimLabs, I’ve built a growing archive of diagrams, KQL snippets, and “gotchas” from the field. My goal is to turn complex deployments into clear, visual stories that help others learn faster. 🧠 Coming soon: A visual breakdown of Insider Risk Management with Purview A lab on Conditional Access policies with real-world use cases Excited to learn from this community and contribute back. Let’s build secure, resilient systems—together 🚀. #AzureSecurity | #ZeroTrust | #MicrosoftLearn| Microsoft Entra | Conditional Access | #PerparimLabs303Views0likes2CommentsIssues getting a Sandbox.
Seems like when i'm being provisioned a sandbox, it always throws and "woops, something went wrong" error and then continues and gets stuck on 99%, unable to finish the modules on Learn, have checked my Sandbox directory in Azure (which gets created) and that does not have any type of subscription in place, so understandably something is not working correct. Yes i have tried multiple browsers, both incognito and not, i have tried clearing cache and deleting cookies, signed out of other accounts etc. I have also tried running stuff on a separate network and i still get the same error, kinda annoying that one can't finish the modules because of this, anyone else having issues? I must include that my account has 2 directories, and yes i have tried swapping in the azure portal before trying to retry getting a sandbox, this goes on all the modules i have been working on (most az-104 modules).53Views1like1CommentMicrosoft 365 office app activation on Citrix published apps
Hi, We have multiple users are experiencing persistent issues with Microsoft 365 license activation while using Citrix with FSLogix for user profiles and Microsoft Office applications published as apps. Users are frequently prompted to sign in to Office for activation, and often encounter the message “Your product is not activated.” Additionally, there are instances of errors occurring during the activation process. Although users can work without issues after signing in, the activation prompt reappears intermittently, ranging from one to several weeks before reappearing. We use M365 E3 license for users FSLogix version - 2.9.8884 Office apps we have latest version on VDA servers. Is there anyone who has faced this issue before?138Views1like2CommentsMicrosoft Learning Rooms Weekly Round up 8/20
Every week we will be posting a summary of what is happening within our Learning Rooms so that you can stay in the loop and discover something new. Make sure to check out our new Learning Rooms (Groups) today! Learning Room (Group) Details Date/Time Link to discussion/event/blog Azure Cloud Commanders Cash Strapped but Cloud Ready with Michaël Hompus Thursday, Aug 21, 2025, 12:00 PM PDT Cash Strapped but Cloud Ready with Michaël Hompus | Microsoft Community Hub Azure Cloud Commanders Creative Blogger Multi-Agent with Azure with David Lorenzo Thursday, Aug 28, 2025, 12:00 PM PDT Creative Blogger Multi-Agent with Azure with David Lorenzo | Microsoft Community Hub Modern Development with Azure Integration and AI Azure AI Foundry Agents - Azure AI and APIM integration Thursday, Aug 28, 2025, 10:30 AM PDT Azure AI Foundry Agents - Azure AI and APIM integration | Microsoft Community Hub Azure Cloud Commanders Creative Blogger Multi-Agent with Azure with David Lorenzo Thursday, Aug 28, 2025, 12:00 PM PDT Creative Blogger Multi-Agent with Azure with David Lorenzo | Microsoft Community Hub Compliance and Purview Learning Room Microsoft Purview an Microsoft 365 Copilot Blog series Microsoft Purview an Microsoft 365 Copilot Blog series | Microsoft Community Hub Copilot & Power Platform with Rishona Tips for writing agent instructions Tips for writing agent instructions 📝 | Microsoft Community Hub Microsoft Hero Community August Calendar is here! August Calendar is here! | Microsoft Community Hub Microsoft Hero Community September Calendar is HERE! September Calendar IS HERE! | Microsoft Community Hub81Views1like0CommentsNeed for a Microsoft Security Certification for End-users
Hello Learning Community! I'm a Security Skilling Portfolio manager at Microsoft and looking for community feedback on an idea for a new certification. What if Microsoft offered a certification specifically for an organization's business users/end-users on cybersecurity best practices and how to be a security first/responsible business user. The cert could cover Cybersecurity basics, data security best practices, keeping your devices and data safe from malware, protect your info from phishing scams, defending against ransomware, and more. This certification would not be as exhaustive as our technical certifications, uniquely targeting the business/end-user audience. Would you or your organization benefit from this type of certification? All feedback welcome, thanks!108Views3likes3Comments
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- 2 MIN READ🚀✨ Another month, another exciting calendar from the Microsoft Hero ✨🚀 From 🌍 different time zones, and 🌟 diverse topics, we’re bringing incredible sessions designed for everyone, whether you’re...Aug 16, 2025321Views2likes0Comments