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Exchange Server Mail Stuck on Queue due to Microsoft Bug 01/01/2022
There is a live Bug going on in On premise Exchange. To resolve the issue Please Disable your Antimalware filter just for now so you can start your communication again. Please note that this is not final solution. this is just workaround for now Please follow the below step: Go to This location “C:\Program Files\Microsoft\Exchange Server\V15\Scripts\” and run Disable-Antimalwarescanning.ps1 Follow Microsoft Article if you need help to run the command https://docs.microsoft.com/en-us/exchange/disable-or-bypass-anti-malware-scanning-exchange-2013-help Restart Transport Service New-SettingOverride -Name "DisablingAMSIScan" -Component Cafe -Section HttpRequestFiltering -Parameters ("Enabled=False") -Reason "Testing" Following third step is not necessary. This step is necessary only if you have third party malware agent.Solved18KViews1like18CommentsEmail approval Button missing in Hybrid Scenario (Complete solution with troubleshooting)
In pure cloud or pure on-premises environment email approval works fine without any error. But in Hybrid scenario it’s very difficult to make sure email approval works when users are in cross premise environment. If you look for Microsoft Doc or any other third-party document, you won’t find any proper document. Here I am sharing one full step including all kinds of troubleshooting. The key and only factor of working with email approval is TNEF (Transport Neutral Encapsulation Format). TNEF, also known as the Transport Neutral Encapsulation Format, Outlook Rich Text Format, or Exchange Rich Text Format, is a Microsoft-specific format for encapsulating MAPI message properties. All versions of Outlook fully support TNEF. Outlook on the web (formerly known as Outlook Web App) translates TNEF into MAPI and displays the formatted messages. Other email clients that don't support TNEF typically display TNEF formatted messages as plain text messages with Winmail.dat or Win.dat attachments. Step by step demonstration to resolve email approval issue: The email approval button was missing because you have disabled TNEF or TNEF is not enabled. To enable TNEF log into your exchange server and run two PowerShell command in your exchange management shell. Get-RemoteDomain | Select Name, DomainName, TNEF*, Trust*, AllowedOOF*, IsIn* [To check ] Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $true [To change] After you change the TNEF you will see Approval button reappeared in your outlook. But it will create you another problem. Your email will start getting Winmail.dat as attachment. To resolve the issue, you have to change the setting from your ECP. You are receiving Winmail.dat because you made the change only from exchange on premise side. You did not changed some from office 365 side. You have to make sure Rich text format is disabled or you can use HTML or plain text. Because not everyone can read or convert rich text format. Login to office 365 admin portal and navigate to exchange admin center (convert to classic exchange) Select mail flow Inside mail flow select remote domain Select Default one and make necessary changes (Screenshot-1) If you have only one create a new one for your custom domain Click plus and keep everything same except same option (Screenshot-2) In domain name place use *.contoso.com After everything setting properly sometimes you might see some approval might fail with a NDR message To resolve the issue, add all the on-premise system mailbox in office 365 as mail contact. First find system mailboxes from on premise using below command. Login to on premise exchange management shell and run below command Get-Mailbox -Arbitration | Fl Name, DisplayName Add them into office 365 as mail contact following below format. Format: SPTP:Email address removed Replace System mailbox value with the value you found from on premise Replace custom domain with your domain name. Example: SMTP:SystemMailbox{2CE344-31E-D-9D7-A7C7D7A0DAA}@contoso.com Give first name, last name, and display name whatever you want. Just make sure you add email address according to format. Go to Office 365 exchange admin center Go to recipient Go to contact Click add contact10KViews8likes11CommentsArchive migrations
Does FastTrack migrate archive mailboxes at all? We have a customer with 60TB sitting inside Symantec Enterprise Vault on-premises wanting to move the contents into Exchange Online. I know we can do this with tools (and have a number of times), or even export to PST and use the PST Import Service in Office 365. I don't see any mention of archive migrations on the FastTrack Benefit Overview page but I do know they use the Binary Tree tools which support this so thought I'd ask.3.4KViews0likes9CommentsHelp Us Understand Office 365 User Needs
This post is the second in a series that began last month as part of the Tech Community's Driving Adoption theme. Here, we'll explore how you can better understand users' needs, so that you can more effectively increase adoption of your company's Office 365 investment. Ask any inventor where their inspiration comes from, and you're likely to get a similar answer: they've experienced or observed some kind of challenge that made them think, "There has to be a better way." The most successful inventors do their research. They find out what types of people are experiencing the challenge and what those people are looking for in a solution. This effort not only helps inventors determine what their solution could and should be, but it also yields valuable insight into how they can convince prospective customers to try, buy - and use - their solution when they take it to market. In many ways, managing your organization's digital transformation is similar. More and more companies”perhaps yours among them - have identified user experience as the key factor in the success of their transitions. It's part of what's driving the evolution of your role as an IT pro. When it comes to helping your users with their transition to Office 365, you first figure out what your users need. Next, leverage that information to help you make connections to how Office 365 can meet those needs. Then articulate those connections to users across your company to help increase adoption. How do you find out what users want? The short answer: you ask. But the trick is to ask your questions in the right way. Here are three tips to help you guide users to sharing insightful information that can inform your adoption efforts. Cast a wide net. Regardless of the size of your company, the groups you're going to be communicating with are likely quite diverse. And their level of experience is equally diverse - from power user to novice. So are their attitudes toward change - from enthusiast to straggler. However, you might be surprised by how easy it can be to unintentionally narrow your focus - and your efforts to increase adoption - in ways that accidentally overlook some groups. Go deeper than demographic data. Learn about what motivates different user groups, along with their behaviors and attitudes. Ask questions that help you understand, for example, the features that appeal to the finance department - and how they might be different from those that human resource department find useful. Considering every potential user group as you develop your questions - and later, your communications - can go a long way toward ensuring the success of your adoption efforts. Speak their language. As an IT pro, you're an expert at understanding and using tech-speak. You don't have to think about it when you're among fellow IT pros, but it becomes an important consideration when you're reaching out to the broader, more diverse groups of users you'll be helping to transition to Office 365. A single communication approach may not work for everyone. The questions you ask - and the way you respond to questions - must be tailored to your audience, to the terminology they use every day. How do people in different business units or departments talk about their work or describe their tasks? That's the language you should adopt and use to ask your questions. Building this language into your questions enables you to build rapport with users, so that you can elicit candid, meaningful responses that can help make your communications about the transition and Office 365 adoption more effective. Focus on the future. You've probably heard that an important aspect of understanding users' needs is learning about their pain points - and that's absolutely true. But when you're preparing for conversations with users about your company's transition to Office 365, a more effective approach might be to focus on the future. Frame your questions to encourage people to focus their responses on how they want to navigate the different tasks and responsibilities that make up their work days. For example, instead of asking "What barriers to collaboration are you experiencing?" you can ask "What would be the ideal collaboration experience for you?" By giving your questions a more positive, forward-looking slant, you can actually help people feel more comfortable and be more honest and open in their responses. Get help when you need it Maybe you need help figuring out what your questions should be. Or maybe you'd like guidance about what to do with all the information you've gathered from asking your questions. Regardless, you can always turn to Microsoft FastTrack. I recommend downloading the https://fto365dev.blob.core.windows.net/media/Default/DocResources/en-us/Office_365_Adoption_Guide.pdf, if you haven't already, for step-by-step guidance about planning for and driving adoption. And the http://fasttrack.microsoft.com/office/envision/productivitylibrary is an excellent place to find resources that can help you tailor your communications to different user groups. Stay tuned for the final article in this series, which focuses on creating an implementation plan to motivate and train users!Solved9.5KViews5likes7CommentsPolicy Tips not showing on Outlook on Password Protected files
Good day to all Currently facing this issue, we have created a DLP policy to detect and block password-protected files when sending to the external domain via outlook. however, the policy tips in outlook just won't appear to educate of a potential violation or give the user a chance to intervene (indicate as false positive) In the end, the user sent out the email and learn it only after receiving a blocked message email. The above behaviour is only occurring when it comes to the detection of password-protected files. we have similar policies on detecting and blocking personal data (such as Credit Card, HIPAA and etc). however, it all works perfectly, having policy tip appears every moment in outlook whenever a user attempts to include external addresses as recipients. Does anyone have the same experience? Greatly appreciate it if you could share. Thanks.1.9KViews0likes7CommentsFasttrack onboarding assistance response
Wondering if someone can help. We've signed up for O365 Business Premium for 50 licenses which entitles us to fast track service assistance. We've submitted assistance request via FT portal. Does anyone know how long it takes for FT team to respond back to start the process?Solved2.6KViews0likes6CommentsIf using FastTrack services for migrations what E licenses are covered?
If using FastTrack services for migrations what E licenses are covered? I have a client that have a bought a mixture of E1 and E3 licenses and are using FastTrack services for Google Mail and Drive migration. Would E1 licenses be covered for the funding and the actual migrations?1.6KViews0likes5CommentsFastTrack support for inter-Tenant migration scenarios?
Dear all, I have a customer that is considering to migrate current Office 365 tenant to a new one just because the original tenant name that does not match current orgaization name. My question here is if FastTrack provides support for this kind of scenariosSolved3.6KViews0likes4CommentsSharePoint 2013 Migration Offer Available from FastTrack
Today we launched the SharePoint 2013 Migration Offer to help customers move data to Office 365. This is a limited time offer for the Microsoft FastTrack team to move your on-premises SharePoint 2013 content to SharePoint Online and OneDrive for Business. You must request this offer before March 31, 2017. When you leverage this offer, FastTrack will assess your SharePoint 2013 environment prior to migration and will provide guidance on what content can be migrated and remediation options available. Team site migrations to SharePoint Online includes migrating document libraries and documents, list and list items, site title, site logo, and others. My site migrations to OneDrive for Business include documents, folders and folder structure, and documents & folders permissions and sharing. Refer to the offer https://fto365dev.blob.core.windows.net/media/Default/Resources/SharePoint%202013%20Migration%20Offer%20FAQ_Public_September2016.pdf a complete list items available for migration. To get started with the offer http://fasttrack.microsoft.comand request the offer from the list of available offers. The offer is available to customers with at least 150 licenses for an eligible service or plan for your Office 365 tenant. To learn more about eligible services and plans, see https://technet.microsoft.com/en-us/library/mt651701.aspx. Threre is no fee for the services provided by the migration offer, so sign in and request the offer today. Brian Shiers4.4KViews9likes4CommentsMigrate Google Drive to OneDrive for Business
We create this tenant for testing purposes. I am from Microsoft Partner solution Provider. One of our customer want to migrate their Google Drive to OneDrive for Business. Actually they have 100 users in Google account and used 1.5GB storage per user. 1. Could you please suggest any idea to migrate google Drive? 3. Does Microsoft provide any Migration tool? 4. If Microsoft dos't provide any tool, please suggest which we can use to complete migration? 2. How long can it take to migrate 150GB google date to Onedrive?Solved4KViews0likes4Comments- 2.8KViews0likes3Comments
FastTrack FAQ and Links
What is Microsoft FastTrack? Microsoft FastTrack is our customer success service designed to help you realize business value faster with the Microsoft Cloud. Discover what's possible, plan for successful rollouts, and onboard new users and capabilities at your own pace. Access best practices, tools, resources, and experts committed to make your experience with the Microsoft Cloud a success. Visit http://fasttrack.microsoft.com/ and http://fasttrack.office.com/. https://blogs.office.com/2015/10/07/the-evolution-of-microsoft-fasttrack-the-customer-success-service/ (Blog Post) https://mspartner.microsoft.com/en/us/Pages/Solutions/fasttrack.aspx#overview for Partners https://technet.microsoft.com/en-us/library/office-365-onboarding-benefit-process.aspx https://technet.microsoft.com/en-us/library/office-365-onboarding-benefit.aspx http://fasttrack.office.com/envision/fasttrack-faq https://success.office.com/en-us/roadmap http://fasttrack.microsoft.com/fasttrack.portal/fasttrackaccount/signin FAQ Q: What is FastTrack Center? The FastTrack Center is a team of hundreds of engineers around the globe, committed to providing IT professionals and partners with a successful Office 365 experience. Our FastTrack Engineers will provide you with remote and personalized assistance to help you prepare your technical environment and ensure a smooth onboarding and migration experience. Eligible customers will be contacted by the FastTrack Center within 30 days of purchase. FastTrack resources and services are included in Office 365 for customers with at least 150 seats of Office 365 Enterprise SKUs, paid Government and Education SKUs, Kiosk SKUs and Non-profit SKUs. Q: What does FastTrack enagement look like? 1. Kicking off Onboarding to Office 365 Within 30 days of purchasing, a Microsoft FastTrack Engineer will contact you to assist you through onboarding with a kickoff meeting. 2. Assessing your environment Your FastTrack Engineer will work with you to assess your current environment, and determine any areas of your existing infrastructure that should be changed to ensure a great experience. 3. Remediate any issues Your FastTrack engineer will provide you with a checklist and plan to remediate any issues that were surfaced during assessment. 4. Enabling core capabilities Your FastTrack Center team will work with you to ensure that Office 365 is ready to use, user licenses are assigned, and eligible services are migrated. Q: What happens when I sign into FastTrack? When you sign into FastTrack with your work or school ID, you gain access to a set of tools and resources to help you plan for and drive your Office 365 implementation and adoption projects. This is also the place where you will be able to share plans and documentation with your FastTrack Engineer, as well as redeem offers you or your partner may be eligible for. 1. Create a Success Plan Build tailored success plans including technical implementation and user adoption strategies across Office 365, EMS, Azure and other services. 2. Redeem Offers Learn about and redeem special offers that your organization may be eligible for, and Learn about and redeem special offers that your organization may be eligible for. 3. Plus... Set up a trial for your team to experience Office 365, stay informed about your FastTrack Center status, and access adoption guidance and project templates during your planning process. Q: What customers qualify for Microsoft FastTrack for Office 365? Eligible SKUs: Customer who purchase licenses for at least 150 seats for a new Office 365 tenant and in one of the following plans for Office 365 service are eligible to receive the new FastTrack Onboarding and Migration benefit.: Office 365 Enterprise plans (E1, E3, E4) Exchange Online Plan 1 and Exchange Online Plan 2 Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive Standalone plans. Office 365 Government plans (G1, G3, G4) Paid Office 365 Education plans (A3, A4) Excluded SKUs: Office 365 Kiosk plans (K), Office 365 Midsize business plans, Office 365 small business (P1), Office 365 small business (P2) plans, Yammer Enterprise standalone plan; Office 365 Dedicated and ITAR-support plans; and any Office 365 service plan purchased through a third party that is contractually obligated to provide support for the Office 365 service are ineligible. Q. When will the new FastTrack be available? A. Eligible customers can receive Adoption Planning assistance, Onboarding and Migration services from the FastTrack Center today. Q. How do I learn about new updates? A. FastTrack is a service that is constantly evolving. We will publish upcoming changes as part of the Office 365 Roadmap. Visit roadmap.office.com to get the full list of future updates. Q. What onboarding and migration services does the FastTrack Center provide? A. For more details, please review the service description. Q: Are the Onboarding and Migration services retroactive? FastTrack Onboarding, Migration, and Adoption Planning services can be used at any time and are available to any customers that purchase eligible SKUs +150 licenses.active? Q: Will Microsoft migrate customer data as part of Onboarding? Yes. As of July 1st, 2015, mail migration is included as a part of the service benefit. Additional data migration services will be made available shortly, follow our roadmap at roadmap.office.com to learn more. Q: Is there pre-work before onboarding, does the FastTrack engineer help with this? The FastTrack engineers will run pre-onboarding checks to identify any readiness tasks required for the customer’s infrastructure prior to onboarding. If such tasks are required, the FastTrack engineer will advise the customer or preferred partner to complete the tasks before onboarding can begin. Such tasks might include providing additional hardware for identify management, upgrading the infrastructure to supported software or updating the network. If during pre-onboarding check, the customer requires additional assistance outside of the scope of the FastTrack engagement and does not have a preferred partner to work with, the onboarding expert will suggest the customer be contacted by a qualified partner to assist. If the customer agrees, a Microsoft qualified partner will contact the customer. Section 3 provides more details around this. Q: What languages and markets is FastTrack available in? FastTrack is available in all markets. The FastTrack Center provides remote assistance in the following languages: Brazilian Portuguese, English, French, German, Italian, Japanese, Spanish and Traditional Chinese. In addition, FastTrack.microsoft.com will be available in English only at release (Oct 7th). The content will be released in the languages above in November. Q: Do I need to utilize the FastTrack services within any particular timeframe? No. A customer can use the benefit at any time, as long as their subscription is active. Q: How long is the typical onboarding and migration enagement? That depends on the customer’s and their partners scheduling needs, and their environment. However, an average onboarding assistance will last roughly 4-6 weeks. Microsoft will stay engaged with the customer and partner until all eligible Office 365 applications (such as Exchange, SharePoint, Lync, Office ProPlus, and Yammer) are provisioned and ready to use.6KViews0likes3CommentsMove users to other tenant
Hi, I am trying to move users from one tenant to another tenant. I follwed this link https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fenterprise%2Fcross-tenant-mailbox-migration%3Fsource%3Drecommendations%26view%3Do365-worldwide&data=05%7C01%7Ca.saidi%40itotaal.com%7C9d614a7247b04fa9d37508db35ea0285%7Cc4236f5d8fa3434fa96ebaa622a475b6%7C0%7C0%7C638163051410762329%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5%2FGrDtOyCMWx%2Fz6fyquak%2F%2FItYaAjmEw5JsVlCeItbw%3D&reserved=0 but I cannot follow the steps. Is there someone who can help me with this issue?2KViews0likes3Comments
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