Email approval Button missing in Hybrid Scenario (Complete solution with troubleshooting)
In pure cloud or pure on-premises environment email approval works fine without any error. But in Hybrid scenario it’s very difficult to make sure email approval works when users are in cross premise environment. If you look for Microsoft Doc or any other third-party document, you won’t find any proper document. Here I am sharing one full step including all kinds of troubleshooting. The key and only factor of working with email approval is TNEF (Transport Neutral Encapsulation Format). TNEF, also known as the Transport Neutral Encapsulation Format, Outlook Rich Text Format, or Exchange Rich Text Format, is a Microsoft-specific format for encapsulating MAPI message properties. All versions of Outlook fully support TNEF. Outlook on the web (formerly known as Outlook Web App) translates TNEF into MAPI and displays the formatted messages. Other email clients that don't support TNEF typically display TNEF formatted messages as plain text messages with Winmail.dat or Win.dat attachments. Step by step demonstration to resolve email approval issue: The email approval button was missing because you have disabled TNEF or TNEF is not enabled. To enable TNEF log into your exchange server and run two PowerShell command in your exchange management shell. Get-RemoteDomain | Select Name, DomainName, TNEF*, Trust*, AllowedOOF*, IsIn* [To check ] Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $true [To change] After you change the TNEF you will see Approval button reappeared in your outlook. But it will create you another problem. Your email will start getting Winmail.dat as attachment. To resolve the issue, you have to change the setting from your ECP. You are receiving Winmail.dat because you made the change only from exchange on premise side. You did not changed some from office 365 side. You have to make sure Rich text format is disabled or you can use HTML or plain text. Because not everyone can read or convert rich text format. Login to office 365 admin portal and navigate to exchange admin center (convert to classic exchange) Select mail flow Inside mail flow select remote domain Select Default one and make necessary changes (Screenshot-1) If you have only one create a new one for your custom domain Click plus and keep everything same except same option (Screenshot-2) In domain name place use *.contoso.com After everything setting properly sometimes you might see some approval might fail with a NDR message To resolve the issue, add all the on-premise system mailbox in office 365 as mail contact. First find system mailboxes from on premise using below command. Login to on premise exchange management shell and run below command Get-Mailbox -Arbitration | Fl Name, DisplayName Add them into office 365 as mail contact following below format. Format: SPTP:Email address removed Replace System mailbox value with the value you found from on premise Replace custom domain with your domain name. Example: SMTP:SystemMailbox{2CE344-31E-D-9D7-A7C7D7A0DAA}@contoso.com Give first name, last name, and display name whatever you want. Just make sure you add email address according to format. Go to Office 365 exchange admin center Go to recipient Go to contact Click add contactMicrosoft 365 update video (formerly Office 365 update): Latest edition now available
The latest edition of the Microsoft 365 update video (formerly known as the Office 365 update video) is now available. This month, we’ll cover new and updated services to help you meet your compliance requirements, manage security policies, and reach more audiences with your content. Access the video via our YouTube playlist at https://aka.ms/m365update-youtube or watch it right here. Be sure to check out the companion blog at https://aka.ms/m365update-blog for the transcript and resources document, which includes links to more information on each topic. Lastly, please take a few minutes to complete our viewer survey at https://aka.ms/m365updatesurvey.
Requesting FastTrack assistance for Microsoft 365 just got easier
FastTrack is a service designed with one goal in mind: helping you get the most value out of your Microsoft 365 investment. It’s available with your eligible Microsoft 365 subscriptions at no additional cost. FastTrack provides guidance to plan, deploy, and adopt Microsoft 365 services. Many customers take their first steps with FastTrack on our website, www.microsoft.com/fasttrack, which include leveraging best practices, deployment guidance, and an automated process to request FastTrack assistance. Today, we’re pleased to announce a simplified Request for Assistance (RFA) experience. It provides contextual guidance, helps you select the most important scenarios and products and takes less time to complete. Read more on our blog here: LINK TO BLOG! OR Watch this video to watch a demo! LINK TO VIDEOMeet some folks behind Team FastTrack!
The Microsoft FastTrack team is made up of some awesome and talented folks, and we want to introduce a few of them to you! Keep an eye out for more friendly faces in the future! What does Thomas love most about working on FastTrack: "Having a customer quantify the savings for their IT organization as a result of their move to Office 365." Well said, Thomas, well said.Microsoft 365 update video: Latest edition now available
The latest edition of the Microsoft 365 update video (formerly know as the Office 365 update video) is now available. This month's episode covers PowerPoint live captions and subtitles, Word acronym suggestions, Office for iOS enhancements, and more. Access the video via our YouTube playlist at https://aka.ms/m365update-youtube or watch it right here. Be sure to check out the companion blog at https://aka.ms/m365update-blog for the transcript and resources document, which includes links to more information on each topic.
Accelerate Office 365 deployment: an Ignite pre-day workshop invitation
You may have already received an invitation to Microsoft Ignite, have a pass (yay!), or are still mulling over attending. I'd also like to invite you to participate in a jam-packed, full-day Ignite Pre-Day training workshop dedicated to accelerating Office 365 deployment and user adoption with Microsoft FastTrack. The workshop will be held on Sunday, 24 September as part of Microsoft Ignite 2017 in Orlando, Florida. In-depth, interactive The workshop focuses on how to successfully deploy Office 365, with in-depth demonstrations across workloads and technical discussions with subject matter experts. Topics include remediation, deployment, and migration. The workshop will also introduce you to and share best practices for deploying Microsoft 365 -bringing together Windows 10, Office 365 ProPlus, and Enterprise Mobility + Security to deliver a complete, intelligent solution that empowers your organization to be creative and work together, securely. You'll take away answers to key deployment questions and resources that can help you with your Office 365 implementation. Next steps You can register for the workshop by signing up for Ignite, then selecting Accelerate Office 365 deployment and user adoption with Microsoft FastTrack. The workshop fee is $500.00 USD, payable at time of registration. As part of the registration process, you'll have the opportunity to choose different types of event passes, or if you prefer, just select the workshop. If you've already registered for Microsoft Ignite 2017, you can update your registration through Returning Services by signing in with your Microsoft account. Once you've signed in to your registration record, just add the Accelerate Office 365 deployment and user adoption with Microsoft FastTrack pre-day workshop. I'm looking forward to seeing you in OrlandoPlan for Office 365 migration and adoption success
For the final post in our series that began in April as part of the Tech Community's Driving Adoption theme, I wanted to round things out by talking about why creating a plan is so important to a successful transition to Office 365. I have to thank @Jeff James for providing such a great lead-in for me with his June post, "Celebrating Migration to Office 365." He did an excellent job of illustrating why making the transition to Office 365 requires a good plan. Or as legendary American professional baseball player, manager, and coach Yogi Berra put it, "If you don't know where you are going, you'll end up someplace else." In his own inimitable way, Berra cautions us about the potential risks that come with a lack of proper planning, and emphasizes just what makes planning so important. Creating a plan provides the opportunity to clearly articulate what needs to be done, how to get it done, who will get it done and what they'll be doing, and when it will be done. For everyone, top to bottom. With this in mind, let's take a closer look at three key aspects of planning that can lead to successful project outcomes. Create the plan. The idea that you need to make a plan might seem obvious, but too often, major projects begin without clear plans in place. Make sure you carve out enough time for you and your team to develop a viable plan. If you're working with a technology or services partner, it might be tempting to leave all of the planning details entirely to them. However, if you're responsible for driving Office 365 adoption, you should take an active role in the development of your organization's transition plan. This effort ensures that you're up to speed on every aspect of the plan, and enables you to solidify the support of top-level sponsors and recruit champions to help you build excitement among users. Share the plan. Now that the plan is complete, you'll want to get the word out to everyone across your company. Because you've been actively involved in planning your organization's transition to Office 365, you can more easily articulate what's going on throughout the process to management, colleagues, and users. Your planning experience will also help you develop and provide more effective training for users. And you'll be better at evangelizing the benefits of Office 365, which will, in turn, motivate users to adopt Office 365 more quickly. All of this hard work pays off for you, too, as your enhanced value to your team helps advance your career. Follow the plan. To get the most out of your plan, you have to follow through on it. That means more than ensuring that Office 365 is up and running. You have to stay focused on the specific, realistic goals and expectations you've committed to, measuring progress and performance against the success criteria you've established, and reporting outcomes. You'll need to monitor where adoption is lagging and devise new ways to train and motivate users over the longer term. Following a plan doesn't mean there's no room for flexibility. In fact, a good plan adds agility by taking the guesswork out of day-to-day tasks. Wondering where to start? Consider the Success Planning Tool available through Microsoft FastTrack. Through this collaborative environment, you and your team can work together to capture your business case, onboarding, and adoption plans all in one place.
