Blog Post
Introducing FAQ web part in SharePoint powered by Microsoft 365 Copilot
Hi there,
Thank you for the feedback and suggestion! We completely understand the need for a simpler FAQ experience, especially when only a few questions are involved. The ability to skip the Category field and just display Questions and Answers is already on our roadmap. Stay tuned for future updates!
Hi TinaChen, just another follow-up: Is there anything on the roadmap for the other point around making the FAQ available to everyone (for inclusivity) and only making the Copilot features available to those users that have a Copilot license? So, anyone can add FAQs, but only users with a Copilot license can use Copilot related features. I don't see this as too much of an ask from Microsoft - you've got some very clever people that I'm sure could make this happen easily, which would provide a massive benefit for your customers.
Even though this webpart hasn't hit our tenant yet, we've already had a few of our users ask about it and it's not great telling them that they can't add and configure the webpart themselves since they don't have a Copilot license. We're starting to see too many Copilot-only features rolling out, which is creating a division with our users.