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Microsoft SharePoint Blog
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Introducing FAQ web part in SharePoint powered by Microsoft 365 Copilot

TinaChen's avatar
TinaChen
Icon for Microsoft rankMicrosoft
Jun 12, 2025

Create Effortless FAQs with a new AI-powered web part in SharePoint

We’re excited to introduce the new FAQ web part- a faster, smarter way to build and manage FAQs in SharePoint with the power of Microsoft 365 Copilot. SharePoint pages & news are trusted hubs for e...
Updated Jun 12, 2025
Version 2.0
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TinaChen's avatar
TinaChen
Icon for Microsoft rankMicrosoft
Jun 17, 2025

Hi there,
Thank you for the feedback and suggestion! We completely understand the need for a simpler FAQ experience, especially when only a few questions are involved. The ability to skip the Category field and just display Questions and Answers is already on our roadmap. Stay tuned for future updates!

grant_jenkins's avatar
grant_jenkins
Iron Contributor
Jun 25, 2025

Hi TinaChen​, Thanks for your response. Is there anything on the roadmap for the other point around making the FAQ available to everyone (for inclusivity) and only making the Copilot features available to those users that have a Copilot license? So, anyone can add FAQs, but only users with a Copilot license can use Copilot related features.

  • grant_jenkins's avatar
    grant_jenkins
    Iron Contributor
    Jul 20, 2025

    Removed - see reply to Tina above.