By Mike Clark, Vice President, Product Management
Welcome to the December edition of Partner Center Technical Corner. This month’s highlights include a closer look at the new Partner Center AI assistant, important security updates, and a recap of recently released capabilities. As always, you can find the most up-to-date technical roadmap and essential Partner Center resources at the end of the blog.
Spotlight: Partner Center AI assistant (preview)
Partner Center AI assistant (preview) enhances your Partner Center experience with the power of generative AI, offering tailored insights and intelligent suggestions to transform your everyday tasks in Partner Center into opportunities for growth and innovation. This feature is currently available in preview to partners using the English version of Partner Center.
AI assistant (preview) is continually being enhanced to dive deeper into workspaces and provide an individualized experience. It is seamlessly integrated into your experience, continuing your conversations as you navigate through Partner Center. You can ask the AI assistant for help with details on a customer’s Microsoft Azure usage estimate, earnings insights over a given period, or assistance with the various memberships we offer, among many other capabilities. Responses are pulled from a rich array of sources, including Microsoft product documentation, partner program guides, and partner-specific information in Partner Center.
For example, on membership queries, the AI assistant answers specific questions around the Solutions Partner designation by reviewing program rules, analyzing underlying metrics, and providing a detailed, data-driven response. The assistant can also troubleshoot missing attribution of employees in skilling scores or provide contextual recommendations to help you qualify for a Solutions Partner designation.
Partner feedback: One of our preview users shared, “This is really helpful! And I am very glad to see that our AI friend will know the payment status of claims IDs now.”
As needed, partners can initiate the support ticket creation process through the AI assistant panel.
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