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Outlook Blog
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Reactions in Outlook: Public usability update September 2023

philipatoutlook's avatar
philipatoutlook
Icon for Microsoft rankMicrosoft
Sep 15, 2023
Millions of reactions are used every day  Outlook users use a myriad of reactions on a daily basis. Thumbs up and hearts decorate congratulatory emails without causing reply-all floods. Sad faces h...
Updated Nov 09, 2023
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wroot's avatar
wroot
Silver Contributor
Sep 16, 2023

I have seen reactions to emails maybe once or twice in my circle (technology teams: security, sysadmins, network admins, etc.). Anyway, if you are going to allow users to disable reactions on email, please show a tooltip on hover when user tries to add a reaction "user has disabled reactions to this email" to avoid inevitable tickets to helpdesk. Not that it will help to avoid them completely..