Blog Post

Outlook Blog
5 MIN READ

How licensing works for work and school accounts in the new Outlook for Windows

AllenFilush's avatar
AllenFilush
Icon for Microsoft rankMicrosoft
Feb 02, 2024
Editor's note 7/15/2024: this post has been updated twice since it was first published, as we continue to improve the new Outlook for Windows.    The new Outlook for Windows is bringing a wave of...
Updated Jul 15, 2024
Version 4.0
exchange
microsoft 365
office 365
outlook for windows
AllenFilush's avatar
Icon for Microsoft rankMicrosoft
Joined July 27, 2016
View Profile
Outlook Blog
Welcome to the Outlook Blog! Learn best practices, news, and trends and directly from the Outlook team.
SeitzM's avatar
SeitzM
Brass Contributor
May 10, 2024

AllenFilush Did something change recently? I now seem able to add my Business Basic email address to New Outlook running in no-cost, ad-supported mode.

 

Here's what I did:

1. Create a new Windows user account on my laptop, one not associated with any Microsoft Account.

2. Open New Outlook, configure it to use my Gmail account. That succeeded and I can view my Gmail inbox

3. Add my Office 365 Business Basic email account (domain: mhseitz.org). When I logged into my Office 365 account, I selected "Authenticate for this App Only"

 

To my surprise, that worked this time! I now have my Gmail account as my primary account and my Office 365 Business Basic account as my secondary account. I believe I'm still in the no-cost, ad-supported mode, since I don't believe either my Gmail nor Business Basic account is associated with an Office 365 Outlook for Windows license.

 

About Outlook
Version
You have Microsoft Outlook Version 1.2024.501.300 (Production).

Client Version is 20240503010.21 .