How licensing works for work and school accounts in the new Outlook for Windows

Hi danielf635 - check out the article here: How licensing and access works in Outlook for Mac - Microsoft Support. To use a GoDaddy email address with Outlook, you need to be either be using their Business Professional plan or have a different license to active Office (another work account that includes the rights to the desktop Outlook apps, or a personal account like Microsoft 365 Family or Personal). This has always been true of both Outlook for Windows and Mac. So one of three things is happening for your situation.

1) you previously had another account added to Outlook for Mac that was providing you a license, but no longer have that account added to the app. If that is the case, just re-add it and you'll be fine. 

2) We have some bug that is incorrectly displaying the error. If you believe you have the right license, DM me your email address and a screenshot of your license details and we can see if there is an issue. 

3) For ~1.5 months in the fall of 2023, we had an issue where our license code didn't work correctly at times and users could add any email address, regardless of license. If you added your account then, you may have got in despite not being properly licensed. Then when you removed your email and tried adding again, you got the message you mentioned since it was now working correctly. 

Let me know if you think its #2, or if you have any other questions.