In this round of updates to Teams phones, we are excited to bring you features which translate some of the great features users can experience with Teams on their PC or mobile phone to their desk pho...
Updated Jun 08, 2021
Version 1.0
Blog Post
Hi TheAndy, thanks for verifying.
We had a Common Area Phone at the cashier's station in the food service establishment that serves our organization. They often close early when demand is low so an Auto Attendant with Business Hours was not a viable solution. Instead, we set it up so they could manually forward the phone to a "Restaurant closed" Auto Attendant when they closed for the day.
The morning after the firmware upgrade, they couldn't un-forward the phone, so they couldn't take any reservations or take-out orders until I added the E3 license and got the phone un-forwarded.
This is just the latest in a string of Microsoft Phone System failures that has impacted this group, so they have opted to move their phone service to a different provider. Can't say I blame them.