Forum Discussion
Laptop keyboard works in BIOS but not in Windows
My laptop keyboard works perfectly in the BIOS and in Windows recovery environments, but it stops working completely once Windows fully boots up. I have already tried updating and reinstalling the keyboard drivers, checking device manager for hidden devices, and scanning for hardware changes.
3 Replies
Since the keyboard works normally in BIOS and Windows Recovery, this strongly suggests the hardware itself is fine and the issue is likely caused by something that loads with Windows. I’d check whether the keyboard works in Safe Mode, then look at recently installed Windows updates, startup applications, and third-party keyboard/input utilities. If it works in Safe Mode, a clean boot can help narrow down the conflicting service or application.
Sometimes user profiles can corrupt settings affecting hardware.
Your keyboard working in BIOS and recovery mode suggests hardware is fine; the problem is likely software-related. Performing a clean boot or restoring default drivers often resolves such conflicts.
