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Introducing Microsoft Call Quality Power BI Connector (aka CQD Power BI Connector)

Siunie Sutjahjo's avatar
Siunie Sutjahjo
Icon for Microsoft rankMicrosoft
Mar 19, 2020
For many years, our IT Admins have asked us to enable them to build their own call quality/reliability reports.  We are happy to share that you are now empowered to build your own reports, powered by...
Updated Jan 26, 2021
Version 10.0
Calling
microsoft teams
AdenG1's avatar
AdenG1
Copper Contributor
Aug 05, 2020

I previously had this installed and it was working fine. I updated Power BI to the latest version (2.83.5894.961) and downloaded the latest CQD connector package. I put the file into my custom connectors folder - I have OneDrive so the folder is remapped but I confirmed I used the correct one.

 

I go through the steps of Get data > Online Services > Microsoft Call Quality (Beta) > Connect

 

This brings up the Microsoft Call Quality table structure and I have the option to Load or Transform Data - I click on Load (but the same problem occurs if I click Transform Data.

 

I select DirectQuery on the next dialog

 

It then displays a couple of Create Connections dialogs and then comes up with an error:

 

Failed to save modifications to the server. Error returned: 'COM error: Microsoft.Data.Mashup, The given data source kind is not supported. Data source kind: MicrosoftCallQuality..

 

How do I resolve this? I need to get back into the CQD reports