Blog Post

Microsoft Teams Blog
3 MIN READ

Focus on the Teams Phone calls that matter most with intelligent call delegation

JohnnyMcCormick's avatar
JohnnyMcCormick
Icon for Microsoft rankMicrosoft
Apr 21, 2026

Now available in Frontier preview

Incoming calls don’t wait for a break in your day. Whether you’re leading a meeting or juggling back-to-back commitments, every new call creates the same dilemma: answer and risk losing momentum...
Updated Aug 10, 2026
Version 10.0
calling
microsoft teams
product updates
nperrusio's avatar
nperrusio
Brass Contributor
Aug 10, 2026

I am Frontier enabled but do not have the options mentioned in the article in Teams. Is there a companion article that describes the requirements for Teams admins?

JohnnyMcCormick's avatar
JohnnyMcCormick
Icon for Microsoft rankMicrosoft
Aug 10, 2026

Currently, intelligent call delegation does not include dedicated administrator controls beyond the ability to disable recording and transcription. As we continue to evolve the experience from Frontier early access to general availability, expanding administrative controls and management capabilities is an area of ongoing investment and consideration.

  • nperrusio's avatar
    nperrusio
    Brass Contributor
    Aug 10, 2026

    Why would it not be available to me like other Frontier features?