Issues around our administratio email on school.onmiscrosoft.com
This page collects the issues (and related solutions/workarounds) linked to the administration account of the Microsoft 365 tenant http://school.onmicrosoft.com/. Context Tenant: my.name@myhttp://school.onmicrosoft.com/ Involved account: admin email address (specify which one, if needed) me and my administrator cannot access since jan 2026 Issues encountered Problem description Symptoms: my email amd my administrator email does not access the domani anymore Error message (if any): When it happens (frequency/time): no wayy to access other theachers have not this issue with the same domain Impact Who is blocked / which services are affected (Outlook, Teams, Entra ID, etc.) Urgency: Attempts already made [no way ] Password reset [ no way] Check MFA / sign-in methods [no way ] Try signing in from another browser / incognito [ ] Check Microsoft service status Next steps [ ] Collect screenshots and error codes see upper image [ ] Check sign-in logs (Entra ID) and any blocks (Conditional Access) [ ] Open a Microsoft support ticket (if needed) Notes / references Useful links: Last updated date:
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