Measuring success in Microsoft 365 & Copilot adoption
As a student Microsoft 365 Champion, I’m starting to notice that successful adoption isn’t just about enabling tools — it’s about how adoption is measured and guided. In my learning, simple analytics (usage trends, engagement patterns, feedback loops) combined with tools like Power BI seem to make a big difference in understanding what’s actually working and where support is needed. I’m curious — for those working on Microsoft 365 or Copilot adoption, what KPIs or signals have you found most useful beyond basic usage counts?Should CRM Users Be Measured on Data Quality KPIs?
Most Organisations agree that high-quality data is essential for getting value from Dynamics 365. Accurate customer information supports better reporting, improved customer experiences, more reliable forecasting, and increasingly more effective AI-driven insights. Yet many Organisations continue to struggle with incomplete records, duplicate data, missing activities, and inconsistent data entry practices. This raises an interesting question: Should CRM users be measured on data quality KPIs? Consider a situation many Organisations have experienced. A sales team is expected to maintain customer records, update opportunities, and log key customer interactions in Dynamics 365. However, users are primarily measured on revenue, pipeline growth, and sales performance. As a result, CRM updates are often treated as a secondary task. During a quarterly sales review, leadership discovers that several opportunities forecasted as active were closed weeks earlier, while others had not been updated since the previous reporting cycle. Customer records are missing key information, activities have not been logged consistently, and reporting accuracy begins to suffer. The issue is often viewed as a reporting problem, but in reality, it starts with the quality and consistency of the data being maintained in Dynamics 365. To address these challenges, some Organisations introduce data quality metrics such as: Record completeness Duplicate record reduction Activity logging compliance Opportunity update accuracy Customer data validation rates Supporters argue that what gets measured gets managed, and that data quality should be considered part of everyone's responsibility. Others believe that introducing data quality KPIs may create an additional administrative burden, reduce user adoption, and shift focus away from core business objectives. There is also the question of whether users should carry the full responsibility. Modern Dynamics 365 environments include validation rules, duplicate detection, business process flows, Power Automate workflows, and governance frameworks that can help improve data quality. Some Organisations, therefore, argue that technology and governance should do more of the heavy lifting rather than relying solely on user behaviour. From your experience: Should CRM users be measured on data quality KPIs? Have data quality metrics improved CRM adoption or data accuracy in your Organisation? What KPIs have been most effective? Is data quality primarily a user responsibility, or should technology and governance frameworks carry most of the burden? Have you found a balance that improves data quality without creating additional friction for users? I'm interested in hearing how different Organisations balance user accountability, adoption, and data quality within Dynamics 365 environments.
薇《T L 9 19 98》腾龙公司游戏注册网址
《一》关于腾龙公司的游戏网址《T L 0 6 8 . C C 》，目前公开信息中提示到的域名较多且不一致, 很多网址链接的可靠性和官方性存疑，需谨慎核实， 《二》关键风险提示网址真实性存疑不同来源提供的域名差异较大 《如t l后接4-5位数字》且无统一官方声明，可能涉及非授权或虚假链接， 部分内容要求添加个人微信或Q获取网址。此类造作存在信息泄露风险， 《业务性质需警惕》腾龙公司被部分网页描述为经验菠菜游戏 《博 彩谣音》且位于境外《如果敢老街腾龙公司》 该类平台在境内属违法行为正规企业如，北京腾云天下科技有限公司，大数据服务商， 或深圳市腾龙信息技术有限公司，《科技企业》均不涉及游戏网址业务，需注意名称混淆， 《建议与注意事件》避免通过非正规渠道访问：所有提及网址均未通过可信机构《如工信部备案》 验证 访问肯能面临安全风险，保护个人信息，切勿在不明页面填写手机号身份证等敏感信息； 《核实公司背景》名称相近的合法企业，《如上述北京 深圳公司》与游戏平台无关，需甄别主体真实性，Excel Copilot now supports local files (Preview): what this means for everyday users
In the Microsoft 365 Current Channel (Preview), Excel Copilot Chat now supports local Excel files, not just workbooks stored in the cloud. This is a meaningful usability improvement because many users, especially students and early-career professionals, still work primarily with datasets stored locally on their devices. Why this matters for adoption: Users can now interact with Copilot Chat while analysing local Excel files. This reduces friction for offline work, assignments, and exploratory data analysis. It makes Copilot more practical for everyday learning and productivity workflows. For users learning data analysis, reporting, or business intelligence, this update lowers the barrier to using Copilot consistently rather than only in cloud-based scenarios. I am exploring how these preview features can improve real-world adoption and learning experiences, particularly for students and early-career users who work with Excel daily.Helping students adopt Microsoft 365 tools for learning & productivity
Hi everyone, I’m a Microsoft 365 Champion and MSc Data Science student, and I’m currently helping fellow students get started with Microsoft tools such as: • Power BI (data analytics & dashboards) • Microsoft Learn learning paths • Microsoft 365 productivity tools I’m curious: What are the biggest challenges you’ve seen when introducing Power BI or Microsoft Learn to students or early-career professionals? I’d love to learn from your experiences and share what’s worked in an academic environment."Operational Guide for Microsoft 365 Copilot Adoption" (DNS error)
Hello Community, On the official page **Operational Guide for Microsoft 365 Copilot Adoption**: https://www.microsoft.com/en/microsoft-365-copilot/copilot-adoption-guide Also https://www.microsoft.com/fr-fr/microsoft-365-copilot/copilot-adoption-guide the **“Get the guide”** button points to a CDN link that does not resolve and shows the error: **DNS_PROBE_FINISHED_NXDOMAIN** (host: `clouddamcdnprodep.azureedge.net`). Context: - Region: France ; Browsers tested: Edge and Chrome ; Date/time observed: January 12, 2026 at 17:24 CET - Expected: Access to the downloadable PDF/resource associated with the guide Could you please escalate this to the relevant teams (content/CDN) to fix the link for the “Get the guide” button? In the meantime, what are the official download URLs for this guide? (in English or French) Thank you!
CPAi Advisors + Copilot Frontier: Accounting Meets Agent Mode
Hey all — I’m Dan, founder of CPAi Advisors, where boutique accounting meets workflow automation and Microsoft Copilot. I spent years in public company accounting, working across GL, AP/AR, reporting, and compliance — plus deep ERP integrations and technical troubleshooting. After seeing firsthand how manual and fragmented financial workflows can be, I decided to go out on my own and build something smarter: a boutique firm powered by Microsoft 365 Business Premium + Copilot. Now I’m exploring how Office Agent (Frontier) can take things further — not just chat in Word or Excel, but actually carry context across apps and orchestrate real accounting tasks. Here’s what I’m testing: Agent Mode in Excel → financial models, ledger reconciliation, anomaly detection Agent Mode in Word → client-ready reports that pull live spreadsheet data Agent Mode in Outlook → turning email threads into task lists and audit prep Cross-app orchestration → one prompt that builds a report, updates the spreadsheet, and drafts the email 💡 Focus: Copilot in accounting workflows Automating compliance & audit readiness Bridging trust in AI for financial advisory Pushing Agent Mode beyond the obvious Excited to share feedback and help shape what’s next. Let’s make accounting workflows smarter — and a little more fun. Take care & be well!🚀 Microsoft Edge Gets Smarter: Copilot with GPT-5, AI Podcast Creation & Advanced Security!
Big news for productivity and creativity lovers! 🎯 The latest Microsoft Edge update brings some game-changing features: ✅ Copilot Smart Mode powered by GPT-5 – Your AI assistant just got even smarter. 🎙 Create Podcasts with Copilot – Turn ideas into audio content effortlessly. 🎨 Generate Images & Videos directly in Edge – No extra tools needed! 🛡 AI-Powered Shield Against Scareware – Stay safe while you browse. I’ve created a detailed video on my YouTube channel where I explore these features in action and share tips on how to make the most of them. 👉 Watch it here: https://youtu.be/73KEDh2MDow What do you think about these updates? Which feature excites you the most? Let’s discuss in the comments! #MicrosoftEdge #Copilot #AI #Productivity #CyberSecurity #GPT5
M365 Roadmap Management
Wondering if others have tips & tricks on how they stay up to date with the https://www.microsoft.com/en-us/microsoft-365/roadmap? I find it tedious to stay on top of all the features being announced, switching launch phases, moving target dates, and so on. I was hoping to use the RSS feed in a PowerBI Dashboard or find a solution in Planner similar to syncing the Admin Centre messages, and after some quick searches online could not find an example of anyone doing something similar. I was hoping any members of this community may be able to shed some light on how they approach the roadmap site and what tools if any they use to manage the constant influx of information? TIA!Driving User Adoption - User Personas and User Journey Maps
When we say things like "casting a wide net" in the world of User Experience in most cases this isn't a good thing because it means the wider the net we cast the less we understand about the fish we catch. In the case of O365 Groups we have the power to create groups quickly, create focused content, manage permissions, etc., which is really amazing but the ability to do this in some cases gives false promises that we can just "start something" with the hopes of User Adoption and through Rapid-Adaptation maintain or even build User Adoption. While it is true that being able to quickly adapt to "new" User Needs helps to "build" User Adoption, the problem is that the psychological effects of a Negative Experience are hard to repair for "current" users once they have casted a ballot on UX. A good way to go about solving this problem before actually having Negative User Experiences occur is to create Macro User Personas and then couple them with User Journey Maps of the O365 Groups that we are trying to build an experience around. User Personas and Journey Maps have been around forever and are used in the UX community on a daily basis. The really powerful concept here is that we are still able to rapidly adapt experiences around our users faster and better than ever before thanks to Microsoft making infrastructures smarter and faster but with User Personas and User Journey Maps it gives us the ability to better understand the "emotional connections" of our users and what actually makes them tick. As an example, think about knowing the answer to these questions prior to starting any project then couple the idea with constructing an O365 Group. Workshop questions structured to capture UX for a new interface: What is the average age of the people you think would use this online application? Will you be using a mobile device to access this application? What type of online applications do you use? What online applications do you like? Does this online application have a direct competitor? If so, who is it? What brands do you admire? If the interface did one thing that would make you happy, what would it do? What would make you recommend this online application? Workshop questions structured to capture UX out in the wild already: What is the average age of the people you think use this online application? Do you access this online application with a mobile device? If so, does it work? Do you use other online applications? Does this application work better or worse than other online applications you have used? Do you like this application? What brands do you admire? What is something you wish this application did better? What is something this application does that makes you happy? https://1drv.ms/b/s!AhD16xYVMgyoorJhAX_QGxpSpNfEbw I would really like to start indepth conversations on UD/UI and UX topics and how they relate to the Microsoft Experience as a whole. Thanks,
