troubleshooting
841 TopicsThis agent is currently unavailable. It has reached its usage limit. Please try again later.
Hi everyone, I'm currently encountering the following error when trying to use our Copilot agent: "This agent is currently unavailable. It has reached its usage limit. Please try again later." License: I have a Microsoft 365 Copilot license. Trigger: The agent is invoked via a Canvas App using the "Execute Copilot" action through the Microsoft Copilot connector (PowerApps Premium). Prompt Model: GPT-4.1 Behavior Observed: The agent works fine when tested directly in Copilot Studio. When triggered from the Canvas App, it works once, then quickly hits the usage limit. After a short cooldown (a couple of minutes), it works again briefly before the error reappears. Timeline (via conversationId) 9:22 AM – Usage limit reached 9:40 AM – Response successfully generated 9:41 AM – Usage limit reached again 9:47 AM – Response successfully generated 9:49 AM – Usage limit reached again My Understanding: I assumed M365 Copilot licenses offer unlimited usage within M365 apps. The agent is not deployed to an external channel, so I didn’t purchase additional Copilot Studio credits. Based on documentation, the M365 license should allow up to 8000 responses per minute, which I’m nowhere near. Questions: Is the Canvas App considered an external channel, even if it's internal to our tenant? Could this be a hidden throttling limit or a credit consumption mismatch? Do I need to purchase Copilot Studio credits even with an M365 license? Is there a way to monitor or log actual credit consumption per session? Any help or clarification would be greatly appreciated. Thanks in advance!20Views0likes0CommentsAI Agents in Free Copilot Chat.
Hi all! When Agents were first introduced into Copilot Chat for free, you used to be able to upload 20 knowledge resources. Now this has been cut back to 4 web URLS only, and each of these can only be 2 forward slashes deep - we are really struggling on using agents successfully. Based in the UK, all of the Department for Education content is more than // deep in their web. We can't upload docs from the PDF's and most other juicy web content is much deeper in the domains than 2 x // I would love to hear from other Copilot Chat Agent users in how you are working with the barriers of the free version in your setting. Paid licenses are just not an option on UK school budgets sadly. Thanks all!30Views0likes0CommentsCopilot on Android
When attempting to open a password protected xlsm file through Copilot on my Android phone the file is disabled. When I open the file through the Onedrive app it opens properly in Copilot. The file is stored in Onedrive, not in the vault. Is it because the file is an xlsm file or because it is password protected?108Views0likes4CommentsMicrosoft copilot stops while giving a response.
Why is this happening? Is there a solution for this? It just stops while giving response. And it has happened several times. And you can't even give prompt to continue from there. You should restart it. Does anyone have a solution for this? and I have restarted and reinstalled it 1000 times.8.4KViews1like15CommentsResearcher Compiling Consistency
I have noticed that for exactly the same query with the same input, researcher delivers partially inconsistent reports (e.g. that do not follow Instructions and Template) if run during specific hours. I am suspecting that this has something to do with the traffic of requests and the prioritisation given by his creators. Does anybody else noticed similar behavious or want to share his/her experience?Solved107Views2likes3CommentsResearcher - Formating Issues
I have a serious issue to force Researcher to follow a specific format concerning citation within his response. Although it delivers a superior content, it does not comply with neither the instructions (word file) nor the template nor the prompt concerning the citations. I want clickable (hyperlinked) citations throughout the text that will be listed in a references section at the bottom of the report. I re-engineered instructions, template and prompt 100s of times according to it's own suggestions without success. It always miss something. I also prompted "not to synthesize anything untill the Template and Instructions rules applied". Again failed. Are other folks having similar challenges? Did you found any tips or tricks to force Researcher to comly in formating requests?103Views0likes3CommentsMicrosoft 365 Copilot Mic/Composer functionality for Android
Hi Everyone, We have been trialing Copilot, Claude, ChatGPT in our organization and finally decided to start buying some licenses for users, however we have noticed on android devices like samsung when you open Copilot and sign in it redirects you to the M365 Copilot app, after loading the app on our phones we notice you can no longer click the little mic icon and have conversations with Copilot, this is really frustrating and there seems to be zero information online about this, is this a lack of functionality or am I missing something in our tenant settings that would block the ability to use the mic function in the M365 Copilot app for Android? I can open the free version and have conversations with it but there is no history and its really annoying.279Views2likes4CommentsCopilot in EDGE
Hello, I have Free Copilot in EDGE. I can use it with ny work profile, with "no profile selected", but when I chose my personal profile, copilot stop working. Just show small window - Please wait, and after it - Edge shows in Copilot window - Error is on my site (Chyba je na mé straně). Do you have somebody solution for this? Note. I tested few computers with same resolution. I need help. Thank you ...22Views0likes0CommentsNew copilot app can't switch from work to personal account
I installed the app from the Windows 11 store yesterday, and it was working fine just like it did on my mobile app. I made sure I signed in with my personal Microsoft account on both. Today, when I attempted to use it again on my Windows 11 PC, it seems like it signed in with my work account and no matter how many times I sign out and back in with my personal account it keeps displaying "It looks like you're signed in with your work account". I've terminated the app, uninstalled it, not sure what else to do? It is signed in with my personal account now but still not working.Solved29KViews17likes47Comments