troubleshooting
866 TopicsWhat's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...3.2KViews4likes10CommentsCopilot Studio - failed to publish new agent
Hi Experts, I am beginner of Copilot Studio. I wanted to subscribe to Pay-As-You-Go. Recently I have subscribed Azure Subscription Plan. Under Power Platform admin centre have create billing plan for Copilot Studio with PAYG. In Copilot Studio when I tried to Publish newly created agent I received "You currently do not have a user license that allows you to publish in Copilot Studio. Please contact your administrator to upgrade your license or enable the necessary permissions". Did I miss out anything? Am I required to have Copilot Pro ? Thanks in advance Regards KC181Views0likes2CommentsIssue with the Copilot Prompt Gallery
The Prompt Gallery is available in Microsoft 365 Copilot, but it does not appear in Word, Excel, or PowerPoint. How can I access it within these Office applications? Is it already possible to customize or manage the prompt suggestions displayed in the Office tools?134Views0likes1CommentM365 Copilot Chat Works for Cloud-Only Students, Not for AD-Synced Accounts
I want to make M365 Copilot Chat accessible for our students (13+), and according to this article, I have prepared everything: My tenant is correctly classified as K12. The student account has the attribute ageGroup set to NotAdult in Entra ID. Unfortunately, this only works with student accounts that are cloud-only. When I synchronize a student from the on-premises AD to Entra ID and set the ageGroup attribute to NotAdult in Entra ID, access to Copilot Chat does not work. Any ideas?210Views0likes3CommentsNew Diagnostic: Introducing Copilot Connector Checker
Copilot connectors extend Microsoft 365 Copilot and Copilot Search to your external business systems. They bring line of business content—like ServiceNow, Confluence etc data—into Microsoft Graph so it can be safely discovered inside M365 Copilot and Agent experiences while honoring your existing permissions. Content ingested through Copilot connectors is added to Microsoft Graph; this unlocks semantic understanding of your users' prompts in Microsoft 365 Copilot. However, Copilot connectors are not limited to Microsoft 365 Copilot. Copilot connector content powers other Microsoft 365 intelligent experiences like Microsoft Search, Context IQ and Agents What is the Copilot Connector Checker? The Copilot Connector Checker is a lightweight, self‑service tool that helps you quickly validate your third‑party prerequisites before configuring a connector. Think of it as a pre‑flight check for your connector deployment: Fast, guided validation Clear, actionable diagnostics No digging through logs or guessing what might be misconfigured Try it here: https://aka.ms/CopilotConnectorChecker The first release supports the ServiceNow Knowledge Base (KB) connector, with more connectors planned soon. How it works? You can use the tool to confirm that all required ServiceNow KB permissions and settings are correctly configured. It takes just a few steps: Open the Copilot Connector Checker Tool. Select the Authentication Type: Basic / Oauth (Recommended) Enter the required parameters (as shown in the example below) and select “Perform Test.” The tool will automatically validate connectivity, verify credentials, check table-level permissions, provide a clear step-by-step summary of results, and recommend next steps if any issues are found as shown below: Share feedback using the link at the bottom of the tool page92Views0likes0CommentsCopilot Pages verschwunden – nur noch 15 sichtbar (vermuteter Server‑Sync‑Fehler)
Ich habe ein Problem mit Copilot Pages, das eindeutig nicht clientseitig ist. Ich hatte deutlich mehr als 15 Pages in meinem Konto. Seit kurzem werden jedoch **nur noch die neuesten 15 Pages** angezeigt – sowohl in der **Windows‑App** als auch im **Browser**. Ich habe **keine Pages gelöscht**. Es sind ausschließlich die **älteren Pages** verschwunden. Details: - Windows‑App und Browser zeigen **exakt dieselben 15 Pages** - kein Filter aktiv - App mehrfach neu gestartet - Browser‑Cache geleert - Geräteübergreifend reproduzierbar - Pages wurden ursprünglich **explizit als Pages erstellt** - Problem trat plötzlich auf, ohne Änderung meinerseits Das Verhalten deutet auf einen **Backend‑Sync‑Fehler** hin, bei dem ältere Page‑Referenzen nicht mehr meinem Konto zugeordnet werden. Ich bitte um Prüfung und Wiederherstellung der fehlenden Pages. Danke.66Views0likes2Comments