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910 TopicsHow to Fix Microsoft Copilot Not Working on Windows: Easy Solutions That Actually Help
Microsoft Copilot can be a genuinely useful Windows companion. Whether you use it to brainstorm ideas, summarize information, create images, find answers, or get help with Windows settings, it can save a surprising amount of time. But when Copilot suddenly refuses to open, gets stuck loading, crashes, shows a blank screen, or simply stops responding, the experience can be frustrating. Link to the post104Views0likes1CommentBuilding a Fully Automated Azure Landing Zone Deployment Using Azure DevOps and Terraform
Discover how to build a fully automated Azure Landing Zone using Azure DevOps and Terraform. This article walks through real-world Git workflows, CI/CD automation, environment promotion strategies, and governance integration to create secure, scalable, and enterprise-ready Azure environments.729Views1like0CommentsDistributing Agents to Microsoft Teams and Microsoft 365 Copilot Part 4/5
This is the fourth post in our series on the Microsoft agent platform. We cover the Distribute in M365 pillar — publishing your agents to Microsoft Teams and Microsoft 365 Copilot so they reach users where they already work. All examples reference the FibreOps repository, demonstrated at Microsoft Build BRK241. The Distribution Story Building a great agent is only half the challenge. The other half is getting it into the hands of users without asking them to learn a new tool, visit a new URL, or change their workflow. Microsoft 365 Copilot and Microsoft Teams are where enterprise users already spend their day, making them the natural distribution surface for agents. With the GA release, publishing an agent to Teams and M365 Copilot is a single command. No separate app registration portal, no manual manifest assembly, no multi-step approval workflow for development and testing. Publishing to Microsoft 365 Copilot (GA) FibreOps ships as a declarative agent + action plugin ready for sideload. A single CLI command produces the complete package: python -m fibreops.demo publish-m365 --out dist/m365 # Output: # ✓ wrote dist/m365/declarativeAgent.json # ✓ wrote dist/m365/fibreops-action.json # ✓ wrote dist/m365/manifest.json # ✓ wrote dist/m365/color.png (192x192) # ✓ wrote dist/m365/outline.png ( 32x32) # ✓ wrote dist/m365/fibreops-copilot.zip What Gets Generated File Purpose declarativeAgent.json Defines the agent's persona, capabilities, and conversation starters for M365 Copilot fibreops-action.json Action plugin that proxies tool calls to the deployed FastAPI backend via OpenAPI manifest.json Teams app manifest with publisher metadata, permissions, and capabilities color.png / outline.png App icons for Teams and M365 surfaces fibreops-copilot.zip Ready-to-upload package for Teams Admin Center Configuration Set the base URL to your deployed FastAPI app before publishing — the action plugin uses this to resolve the OpenAPI runtime: # Set the public HTTPS hostname of the deployed FastAPI app $env:M365_ACTION_BASE_URL = "https://fibreops-demo.azurewebsites.net" # Optional: customise publisher metadata $env:M365_PUBLISHER_NAME = "Contoso Network Operations" $env:M365_PUBLISHER_WEBSITE = "https://contoso.com/noc" # Generate the package python -m fibreops.demo publish-m365 --out dist/m365 Environment Variable Purpose M365_ACTION_BASE_URL Public HTTPS root for the FastAPI /openapi.json (e.g., Container Apps FQDN) M365_APP_ID Override the generated Teams app GUID (default: deterministic per repo) M365_PUBLISHER_NAME Publisher name shown in M365 Admin Center M365_PUBLISHER_WEBSITE Publisher website link Uploading the Package Upload the generated fibreops-copilot.zip through either path: Teams Admin Center → Manage apps → Upload new app M365 Admin Center → Integrated apps → Upload custom apps Once uploaded, the declarative agent: Inherits the publisher metadata you configured Advertises conversation starters from the FibreOps deck (e.g., "What is the current outage status?", "Dispatch an engineer to FN-LDN-001") Proxies tool calls to the deployed FastAPI app via the action plugin Appears in Microsoft 365 Copilot as a specialised agent users can invoke How Declarative Agents Work A declarative agent in Microsoft 365 Copilot is defined by metadata rather than code running in the M365 surface. The intelligence lives in your backend — Copilot handles the conversational UX, tool orchestration schema, and user authentication. The flow: User invokes the agent in Microsoft 365 Copilot or Teams Copilot renders conversation starters and accepts natural language input When the agent needs to act, Copilot calls the action plugin (your OpenAPI endpoint) Your FastAPI backend processes the request using the full agent pipeline Results return to the user in the Copilot/Teams UX This architecture means your agent logic stays in one place — the backend. The M365 surface is purely a distribution and interaction layer. Action Plugins and OpenAPI The action plugin ( fibreops-action.json ) references your FastAPI app's /openapi.json endpoint. FibreOps exposes a JSON API that the action plugin can call: /api/runs — List and query agent runs /api/optimiser — Get optimizer scores and suggestions /sdk/chat — Natural language interaction with the agent system /healthz — Liveness probe Because FastAPI auto-generates OpenAPI schemas from your typed Python endpoints, the action plugin gets accurate parameter descriptions, response schemas, and error codes without any manual specification work. Publishing as Autopilots (Public Preview) Autopilots take distribution one step further — agents that operate autonomously without requiring a user to initiate each interaction. An Autopilot can: React to events (e.g., a critical telemetry signal) without human initiation Take actions within defined guardrails Notify users only when human intervention is needed Operate continuously across Microsoft 365 surfaces For FibreOps, an Autopilot would monitor the Event Hub stream continuously and only surface to the NOC team when an incident exceeds automated resolution capability — a fully autonomous operations agent. Teams Adaptive Cards FibreOps posts rich Adaptive Card notifications to Microsoft Teams throughout the agent pipeline. This is separate from the declarative agent — it is a push notification channel for real-time operational awareness. # The NetOps agent posts an outage notice via Incoming Webhook def post_outage_notice(incident_id, node_id, severity, summary, engineer=None): card = { "type": "AdaptiveCard", "body": [ {"type": "TextBlock", "text": f"🚨 Outage: {node_id}", "weight": "Bolder", "size": "Large"}, {"type": "FactSet", "facts": [ {"title": "Severity", "value": severity.upper()}, {"title": "Incident", "value": incident_id}, {"title": "Summary", "value": summary}, ]}, ], "actions": [ {"type": "Action.OpenUrl", "title": "View in NOC Console", "url": f"{base_url}/runs/{incident_id}"} ] } # POST to Teams webhook or append to outbox for offline mode ... If TEAMS_WEBHOOK_URL is not configured, cards are appended to state/teams_outbox.jsonl for review in the NOC console's Teams panel. End-to-End: From Code to Copilot Here is the complete flow from development to distribution: Build — Develop agents with Microsoft Agent Framework, test locally with python -m fibreops.demo --backend local Publish agents — python -m fibreops.demo publish creates hosted Prompt Agents in Foundry Deploy infrastructure — azd up provisions App Service, ACR, Event Hub, Key Vault, and Application Insights Deploy hosted agent — azd env set FIBREOPS_DEPLOY_HOSTED true && azd up Generate M365 package — python -m fibreops.demo publish-m365 --out dist/m365 Upload to Teams — Upload fibreops-copilot.zip via Teams Admin Center Users interact — The agent is now available in Microsoft 365 Copilot and Teams Security Considerations Managed Identity — The deployed app uses system-assigned managed identity for all Azure service access. No secrets in code. Least privilege — Each role grant is scoped to the minimum required (Event Hubs Data Owner, Key Vault Secrets User, AcrPull, Azure AI Developer). Authentication — The M365 Copilot surface handles user authentication; your backend receives authenticated requests. Guardrails — Autopilots operate within defined boundaries; human-in-the-loop escalation is built into the Routine and agent decision logic. Key Takeaways Publishing to Teams and M365 Copilot is GA — a single command generates the complete package. Declarative agents separate distribution (M365) from intelligence (your backend). Action plugins leverage your existing FastAPI OpenAPI schema — no manual specification needed. Autopilots (Public Preview) enable fully autonomous operation within guardrails. Adaptive Cards provide real-time push notifications alongside the conversational agent surface. The same backend serves the NOC console, the Copilot SDK, and the M365 declarative agent. Next Steps Explore the FibreOps repository — try python -m fibreops.demo publish-m365 Microsoft 365 Copilot extensibility documentation Next in this series: Voice Live and Observability for Production Agent SystemsBuilding Autonomous Agents with Microsoft Agent Framework and GitHub Copilot SDK Part 2/5
This is the second post in our series on the Microsoft agent platform. Here we dive deep into building autonomous agents, the development experience, the Microsoft Agent Framework, tool design patterns, and how the GitHub Copilot SDK brings conversational AI to your agent system. All examples reference the FibreOps repository, an autonomous fibre outage response system demonstrated at Microsoft Build BRK241. The Microsoft Agent Framework The Microsoft Agent Framework (now GA) provides a unified programming model for building agents. It supports multiple backends through a single .run() contract: Hosted — FoundryAgent connected to a Prompt Agent published to Microsoft Foundry Agent Service. Foundry — Agent + FoundryChatClient with the definition resolved locally (ideal for prompt iteration). Local — Deterministic LocalAgent for offline development and testing. This design means your orchestration code never changes regardless of where the agent runs. The factory pattern in FibreOps selects the backend at startup: # src/fibreops/agents/factory.py — simplified from agent_framework_foundry import FoundryAgent from agent_framework import Agent, FoundryChatClient def build_agent(role: str, backend: str, config: Config): if backend == "hosted": return FoundryAgent(agent_id=config.foundry_agents[role]) elif backend == "foundry": return Agent( instructions=get_instructions(role), chat_client=FoundryChatClient(endpoint=config.endpoint), tools=get_tools(role), ) else: return LocalAgent(role=role) Set FIBREOPS_AGENT_BACKEND to override the backend, or leave it as auto for intelligent detection. Designing Role-Specialised Agents FibreOps demonstrates a key pattern: role specialisation. Rather than one monolithic agent, the system uses three focused agents, each with a clear responsibility boundary: Agent Role Tools Available IncidentAnalysisAgent Classify severity, find root cause, retrieve SOP Knowledge (SOPs + topology), Web IQ, Work IQ NetOpsCoordinatorAgent File D365 incident, post Teams notice Ticketing, Teams, Memory FieldDispatchAgent Select engineer, book resource, update team Dispatch, Teams, Voice Why Role Specialisation? Focused system prompts — Each agent has a tightly scoped instruction set, reducing hallucination and improving reliability. Independent evaluation — You can score each agent separately against role-specific criteria. Parallel development — Teams can iterate on agents independently. Selective upgrade — Swap one agent's model or implementation without touching others. Tool Design: Typed Python Functions Tools in the Microsoft Agent Framework are typed Python functions that the runtime supplies to the hosted agent definition. FibreOps demonstrates several tool categories: Knowledge Tools # src/fibreops/tools/knowledge.py — simplified def sop_lookup(node_id: str, signal_type: str) -> dict: """Retrieve the Standard Operating Procedure for a given signal type. Args: node_id: The fibre node identifier (e.g., FN-LDN-001) signal_type: The type of signal (loss_of_light, high_ber, signal_degradation) Returns: SOP with steps, escalation path, and estimated resolution time. """ # Load from local markdown SOPs or Foundry IQ ... def web_iq_search(query: str, *, limit: int = 5) -> list[dict]: """Search public web for context relevant to the incident. Grounding against roadworks, weather, power outages, splice guidance. Falls back to deterministic fixtures when endpoint is unset. """ ... def work_iq_search(query: str, *, limit: int = 5) -> list[dict]: """Search enterprise knowledge for context relevant to the incident. Site surveys, SLA tiers, competency matrix, MTTR trends. """ ... Integration Tools # src/fibreops/tools/teams.py — simplified def post_outage_notice( incident_id: str, node_id: str, severity: str, summary: str, engineer: str | None = None, ) -> dict: """Post an Adaptive Card outage notice to the configured Teams channel. If TEAMS_WEBHOOK_URL is not set, appends to state/teams_outbox.jsonl for offline review. """ card = build_adaptive_card(incident_id, node_id, severity, summary, engineer) if config.teams_webhook_url: requests.post(config.teams_webhook_url, json=card) else: append_to_outbox(card) return {"status": "posted", "incident_id": incident_id} Design Principles for Agent Tools Typed parameters with docstrings — The runtime uses type hints and docstrings to generate the tool schema for the LLM. Graceful degradation — Every tool works offline by falling back to local fixtures or file-based state. Idempotent where possible — Tools that create resources return existing records if called with the same parameters. Observable — Every tool invocation emits an OpenTelemetry span for tracing and debugging. The Orchestrator Pattern The orchestrator drives signals through the agent pipeline. It is deliberately simple — a linear flow with error handling: # src/fibreops/orchestrator.py — simplified async def handle_signal(signal: TelemetrySignal) -> RunResult: """Process a telemetry signal through the agent pipeline.""" # Stage 1: Incident Analysis analysis = await incident_agent.run( f"Analyse this signal: {signal.model_dump_json()}" ) # Stage 2: NetOps Coordination coordination = await netops_agent.run( f"Coordinate response for: {analysis.summary}" ) # Stage 3: Field Dispatch dispatch = await dispatch_agent.run( f"Dispatch engineer for incident: {coordination.incident_id}" ) return RunResult( signal=signal, analysis=analysis, coordination=coordination, dispatch=dispatch, ) The orchestrator honours the same contract regardless of backend — hosted , foundry , or local — because all backends implement await agent.run(prompt) . GitHub Copilot SDK Integration (GA) The GitHub Copilot SDK enables conversational interaction with your agent system. FibreOps implements FibreOpsCopilotClient with the same interface as github/copilot-sdk : # src/fibreops/sdk/__init__.py — simplified from fibreops.sdk.client import FibreOpsCopilotClient client = FibreOpsCopilotClient() session = client.create_session() # Query agent status response = session.send_and_wait("status") print(response.text) # Human-readable summary print(response.data) # Structured JSON # Inject a telemetry signal via conversation response = session.send_and_wait(json.dumps({ "signal_id": "sig-demo", "node_id": "FN-LDN-001", "signal_type": "loss_of_light", "severity": "critical" })) The adapter routes prompts by shape: JSON signal-shaped dicts — Forwarded to the orchestrator for processing. Free-form text — Answered by a deterministic responder ( help , status , nodes , engineers , optimiser , dispatch ). Drive it from the terminal: python -m fibreops.demo chat "help" python -m fibreops.demo chat "status" python -m fibreops.demo chat '{"signal_id":"sig-demo","node_id":"FN-LDN-001","signal_type":"loss_of_light","severity":"critical"}' Or hit the embedded HTTP endpoint when the NOC console is running: Invoke-RestMethod -Method Post http://127.0.0.1:8800/sdk/chat -Body '{"prompt":"status"}' -ContentType application/json Development Workflow with Foundry Toolkit for VS Code The Foundry Toolkit for VS Code provides an integrated development experience: Author prompts — Edit system instructions with live preview and token counting. Test locally — Run against the foundry backend with FoundryChatClient pointing at your development model. Iterate fast — The foundry backend resolves definitions locally, so prompt changes take effect immediately without republishing. Publish when ready — python -m fibreops.demo publish creates hosted Prompt Agents in Foundry. Multi-Model Support The Microsoft Agent Framework supports multiple models. FibreOps defaults to gpt-4.1-mini (the model available in most demo Foundry accounts), but any chat-completions deployment works: # .env AZURE_AI_MODEL_DEPLOYMENT=gpt-4.1-mini # or gpt-4o-mini, gpt-4o, gpt-4.1 The framework also supports Claude Code connectors and Magentic-One for multi-agent collaboration scenarios. Testing Strategy FibreOps demonstrates a layered testing approach: Unit tests — Test tools in isolation with mocked dependencies. Local backend tests — Run the full pipeline with LocalAgent for deterministic assertions. Integration tests — Run against real Foundry agents with pytest -q . Rubric evaluation — The optimizer scores every run against defined criteria. # Run the test suite .\.venv\Scripts\python.exe -m pytest -q Key Takeaways The Microsoft Agent Framework provides a unified .run() contract across hosted, foundry, and local backends. Role specialisation keeps agents focused, testable, and independently evolvable. Tools are typed Python functions with docstrings — the runtime generates schemas automatically. The GitHub Copilot SDK (GA) enables conversational interaction with any agent system. Graceful degradation means the entire system works offline for development. The factory pattern lets you switch backends without changing orchestration code. Next Steps Clone the FibreOps repository and run python -m fibreops.demo --signals 3 Microsoft Agent Framework documentation Next in this series: Running Hosted Agents in Microsoft Foundry Agent ServiceHow Do I Secure Copilot? A Practical Guide to Protecting Your AI Assistant
Artificial intelligence has become an essential part of modern workplaces, and Microsoft Copilot is leading the way in helping organizations improve productivity. From drafting emails and summarizing meetings to generating code and analyzing documents, Copilot makes daily work faster and more efficient. However, with these powerful capabilities comes an important question: How do I secure Copilot? https://dellenny.com/how-do-i-secure-copilot-a-practical-guide-to-protecting-your-ai-assistant59Views0likes0CommentsHow Sales Teams Can Close Deals Faster with Copilot in Dynamics 365
In today’s competitive sales landscape, speed is no longer just an advantage it’s a necessity. Sales teams are expected to respond quickly, personalize every interaction, manage multiple opportunities, and close deals in shorter sales cycles. However, administrative tasks, scattered customer information, and manual follow-ups often slow down even the most experienced sales professionals. https://dellenny.com/how-sales-teams-can-close-deals-faster-with-copilot-in-dynamics-365/43Views0likes0CommentsCopilot API for usage
From the microsoft admin backend it is possible to download usage from copilot, so it is possible to see how many prompts users have made etc. But i struggle to find an API that support that lookup. If have found API that show last activity date - but need an API that shows how many prompts etc has been used. I don´t want to see what is prompted of course - but just to show amount of prompts, so we can verify how much usage there is and make some automation in case copilot is not used, as license then can be removed167Views0likes2CommentsMicrosoft Copilot for Project Management: A Complete Guide to Smarter Planning
Project management has always been about balancing priorities, managing deadlines, coordinating teams, and making informed decisions. As projects become increasingly complex, project managers are expected to do more with less—less time, fewer resources, and tighter budgets. Fortunately, artificial intelligence is transforming the way teams work, and Microsoft Copilot is leading that transformation. https://dellenny.com/microsoft-copilot-for-project-management-a-complete-guide-to-smarter-planning-faster-decisions-and-better-team-collaboration/119Views0likes0Comments