New to teams: Are multiple outgoing sales lines possible?
Hey everyone! I am the sys admin of my small law firm, and we officially switch to Teams and Microsoft as a phone provider on September 15th. Currently we use 3cx as our PBX and Callcentric as our provider. Most everything is already set up, and waiting for the port. I already have a reception and incoming sales queue set up with a main auto attendant, basically cloning what we have now. We are noticing that our main phone line is being marked as spam when we call out, likely due to it being our main line and our sales dept is going gangbusters. It was suggested we buy multiple sales lines and switch the number our salesperson is dialing from every so often. What I am wondering is: If we purchase a handful of these numbers, is there an easy way to switch what the outgoing number of our salesperson/sales team/sales queue is showing on outgoing calls and is there a way to have incoming calls from each of those numbers funnel into our incoming sales queue, which is often populated with at least two people? For reference, we will no longer be using 3cx after the 15th so everything is under MS's roof. I also asked copilot hoping it would have some insight, but Im not entirely sure if it understood my situation. Any help is appreciated.
Issues with new Teams of Mac
Hi there, I have been having login issues with New Teams and it is causing a great deal of stress. After having New Teams, I am unable to login with my work account. When I start up New Teams, login screen would come up with three different accounts (two personal and one work, as I was unable to login with work account). When I select work account, a pop up window would show as if its logging in, but after few seconds, it would take me back to the login screen with three different accounts. However, I am able to login to Teams with me personal accounts. Tried selecting new login and enter my work account has shown same result. After tested different logins, I believe its Teams cache that is causing the problem. - I've also tested on different computer accounts on the same mac that is having the issue with newly downloaded teams. It login in with no problem. (No problem with the OS or teams version) - I've login in on Teams on my iPhone with no problem. (No problem with the account) - Login in on Teams on browser with no problem. (No problem with the account) However, I've tested below ways (Done what was on other threads) to delete its cache and login credentials but the login still has three different accounts shown and it does not solve the issue. 1. Fully close Microsoft Teams. 2. Move or delete (if you're really confident): /Users/{username}/Library/Application Support/Microsoft 3. In Finder, locate Teams New, right click and move to Trash 4. Using Spotlight Search (accessed by clicking the magnifying glass on the macOS menu bar), enter “Keychain” and select Keychain Access. Search for Microsoft Teams keys in keychain. Within Keychain, search for keywords that contain “Microsoft", "Teams” to find the Teams Identities Cache entry. Right click this item and select the delete option, then close the Keychain Access app. 5. Most instructions stop here and say Relaunch Microsoft Teams. I found an additional series of locations to clean up 5a. Go to /Users/{username}/Library/Containers, there will be a handful of Microsoft Teams related directories like: com.microsoft.teams2 I had to give Terminal full access to disk to remove these directories 5b. Go to /Users/{username}/Library/Group Containers/ search for anything related to Microsoft Teams and remove them as well 6. One final check of the Activity Monitor, you may find it reporting some process running with the process name: com.microsoft.teams2.* Quit those processes Would appreciate any sort of help or advises.
Introducing a new feature on Microsoft Teams: "Save this message"
Exciting news - alongside pinning your posts/messages, you can now save them too. All your saved messages will be neatly organized under the "Saved" menu within Teams, right below the "Followed Thread" section. Look out for a special icon marking your saved messages for easy reference. And the best part? You have the flexibility to unsave messages whenever you wish. Stay organized and never lose track of important information with this handyHow to pin a post in Microsoft Teams group chats and channel chat.?
➡️Now, you can highlight key messages by pinning them in your chats. This video will guide you step by step on how to pin posts in 1:1 chats, group chats, and Team Channel chats 📺Check out the Video in this link https://www.youtube.com/watch?v=jkPDOs3uVPQIntroducing the new "Control" feature in Teams Meetings
🔥🔥🔥 Exciting Update in Microsoft Teams Meetings! Introducing the new "Control" feature, allowing meeting organizers to effortlessly manage meeting options and settings that impact participants. With this button, you can enable features like Lobby access, Screen Sharing, Chat, Mute Audio, Camera, and more. This feature is designed to be a significant time-saver for organizers, streamlining the meeting management process effectively.Introducing the new "Control" feature in Teams Meetings
🔥🔥🔥 Exciting Update in Microsoft Teams Meetings! Introducing the new "Control" feature, allowing meeting organizers to effortlessly manage meeting options and settings that impact participants. With this button, you can enable features like Lobby access, Screen Sharing, Chat, Mute Audio, Camera, and more. This feature is designed to be a significant time-saver for organizers, streamlining the meeting management process effectively.Best Practices for Running Effective Microsoft Teams Meetings
Microsoft Teams has become the backbone of collaboration for many organizations. From brainstorming sessions to client presentations, Teams enables people to connect, share, and get work done. But to ensure meetings are productive, you need more than just a link on a calendar—you need structure, engagement, and the right technical setup. Here are the best practices for running effective Microsoft Teams meetings, including both collaboration strategies and technical considerations. https://dellenny.com/best-practices-for-running-effective-microsoft-teams-meetings/
