time zone
3 TopicsBookings Google Calendar Invite for Appt is in Wrong Time Zone
We have the correct time zone listed for our Microsoft Bookings account and the automated reminder emails show the correct time zone. But when customers use the automated Google Calendar invite, it is showing the wrong time zone for their appointment. It says UTC instead of PST. I believe it is because you have the time zone listed as "(UTC-08:00) Pacific Time (US & Canada)" if you change the wording from UTC to PST I believe it would fix this issue. Google is pulling the first time zone it is seeing which is currently UTC. Please fix this.2.2KViews0likes0CommentsBookings Calendar Invite for Appointments is Wrong Time Zone
We have the correct time zone listed for our Microsoft Bookings account and the automated reminder emails show the correct time zone. But when customers use the automated Google Calendar invite, it is showing the wrong time zone for their appointment. It says PST instead of EST. Please fix this.1.1KViews0likes0CommentsBookings Reminders are in the Wrong Time Zone
Hi All, We currently have Bookings reminders set up to email remind one day and one hour in advance of an appointment. With over 2000 appointments scheduled in the last 6 months things have gone very well until just recently. It appears that the reminder is sent to the customer with the wrong time zone. e.g. If the customer made an appointment for tomorrow, 5/19 at noon Pacific Time, the reminder will come in saying "you have an appointment in one hour, May 19 at 2pm". Under the reminder you can see it says in small grey letters "Central Time" which is of course wrong, the business and initial Booking are in Pacific Time. There is no setting in the reminder area to confirm time zone, this happens intermittently across services. Has anyone been able to solve this? Thank you!3.1KViews0likes2Comments