Caller ring back for auto attendant redirect (Direct routing) - Silence while redirecting
Hi All, We're setup with ported direct routing telephone numbers and have assigned a phone number to a resource account, then the resource account is assigned on an auto attendant. When the auto attendant redirects to a user, the calling party does not hear any ring back, they just hear silence. Is this a bug, or is it by design? P.s we have the ring back bot setup (i.e. direct routing gateway setting - media bypass disabled) Thanks,
Derived Trunk for Teams direct routing hosting model
I am working on a case about Teams direct routing hosting model. After going through the article about 'Configure a Session Border Controller for multiple tenants' https://docs.microsoft.com/en-us/microsoftteams/direct-routing-sbc-multiple-tenants I found the part describing the derived trunk from customer tenant to carrier's tenant confusing. Quoting from the article ' Sbc1.customers.adatum.biz – the derived trunk in a customer tenant that does not need to be created in PowerShell. You can simply add the name of the derived trunk in the customer tenant in the online voice routing policy without creating it.' Does anyone have experiences on similar cases and can kindly provide me with some suggestions on how to configure the derived trunk? Thank you so much.Cisco Unified Border Element CUBE Router Certified for Microsoft Teams Direct Routing for Non-Media
As announced in the Microsoft Ignite 2019 finally the big news in the unified communication world is here, Cisco’s Session Border Controllers, the Cisco Unified Border Element (CUBE) are now certified for Microsoft Teams Direct Routing. This means majorly all the Cisco Customers can use the existing Cisco Cube Routers for Microsoft Teams Direct Routing Services. The current certified solution is majorly for Non-Media Bypass architecture. The following products running IOS XE Amsterdam 17.2.1r have been certified: Cisco Unified Border Element (CUBE) for 1000 Series Integrated Services Routers Cisco Unified Border Element (CUBE) for 4000 Series Integrated Services Routers Cisco Unified Border Element (CUBE) for 1000V Series Cloud Services Router Cisco Unified Border Element (CUBE) for 1000 Series Aggregation Services Routers Office List of the Microsoft Teams Certified SBC has been updated as well with the Cisco SBC Information List of the SBC Certified for Microsoft Teams Direct Routing https://docs.microsoft.com/en-us/microsoftteams/direct-routing-border-controllers Official Cisco Configuration Guide for Microsoft Teams Direct Routing Configuration https://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/interoperability-portal/direct-routing-with-cube.pdf The next new release awaited would be Cisco’s Official Cloud Video Interop Services for Microsoft Teams Services & also the Cisco SBC Certified Devices Supporting Microsoft Teams Direct Routing with Media Bypass Configuration.Teams Direct Routing/Teams DR for Office 365 Administrators
Teams Direct Routing for Office 365 Administrators. Basic Understanding about Teams Directs Routing and different concepts and terminology about the Teams Direct Routing. Bring Your SIP Trunk and PRI Lines in terms of Teams Direct Routing and their capabilities. With Regards, Satish U
How to make Teams audio conference call via direct routing
We link the AudioCodes SBC with MS Direct Routing, and link the SBC with our internal PBX phone system, now we're able to call from teams client to internal extension or call via PSTN to external user. but now we have question on audio conference call, for example: 1. User A is making teams phone call with user B, 2. Next, user A invite user C to join the call, user C is unable to join if A dial the office extension of C, 3. it works when A dial the external DID number of C. All A, B, C users are using E5 licenses. Why have such problem, from my understanding User A could invite 3 party users to conference via the DID number, then mean the SBC passed the call to the PBX and reach the user C via the PSTN, why cannot invite user C's extension to join the conference? any setting issue on PBX or MS side?
