Surface Dock 2 stopped recognizing external displays
Hey everyone, I've had a Surface Pro 9 with a Surface Dock 2 for a couple of months now with 2 Dell U2723QE monitors connected via USB C. This setup was working great up until this morning where the 2 displays suddenly stopped working. After some messing around, I was able to narrow it down to an issue with the dock because if I connect the monitors to the surface directly they work fine again. I went through the suggestions on this https://support.microsoft.com/en-us/surface/troubleshoot-connecting-surface-to-an-external-display-bc8f5121-a4cb-cf0b-5770-2df7a66a3b28#articleFooterSupportBridge=contactUsBridge tried updating drivers on the graphics card and dock, doing all Windows updates and clearing the display cache, but haven't had any luck yet. It could just be a bad dock I suppose and I need to get a warranty claim setup, but it just seems strange that it happened so suddenly. If anyone has any ideas or suggestions, they'd be super appreciated. Thanks!
Surface laptop 7th & Thunderbolt 3 external display issue
Hello, I have a surface laptop 7th under Windows 7 with the snapdragon processor offering 2 USB 4 ports. I don't manage to get my external display working through thunderbolt 3 connection. When I go to the device controller panel, I see the serial bus constantly refreshing. Otherwise, Windows 11 and the graphic card drivers are up to date. Would really appreciate if someone can help me. Thanks