Experiencing Data Access issue in Azure Portal for Many Data Types - 04/01 - Resolved
Final Update: Friday, 02 April 2021 05:47 UTC We've confirmed that all systems are back to normal with no customer impact as of 4/02, 04:30 UTC. Our logs show the incident started on 4/01, 21:20 UTC and that during the 7 Hours & 10 minutes that it took to resolve the issue some customers may have experienced data access issue, missed or delayed azure alerts and data ingestion latency issue. Root Cause: The failure was due to DNS outage. Incident Timeline: 7 Hours & 10 minutes - 4/01, 21:20 UTC through 4/02, 04:30 UTC We understand that customers rely on Azure Monitor service as a critical service and apologize for any impact this incident caused. -Harshita Update: Friday, 02 April 2021 03:10 UTC We continue to have residual effect in Azure monitor services due to DNS outage. Some customers in East US2 may still experience data access issue and missed/delayed Azure alerts. Customers in Central US region may still experience data ingestion latency. Work Around: None Next Update: Before 04/02 05:30 UTC -Anupama Update: Friday, 02 April 2021 01:34 UTC We continue to have residual effect in Azure monitor services due to DNS outage. Some customers in East US2 may still experience missed/delayed Azure alerts. The issue with data access and data ingestion has been recovered and services are healthy in East US. We currently have no estimate for resolution. Work Around: None Next Update: Before 04/02 03:00 UTC -Anupama Update: Thursday, 01 April 2021 23:46 UTC We continue to have issues within Azure monitor services due to DNS outage. Some customers in East US and East US2 continue to experience issues accessing data, issues with data ingestion and missed/delayed Azure alerts. We currently have no estimate for resolution. Work Around: None Next Update: Before 04/02 02:00 UTC -Anupama Initial Update: Thursday, 01 April 2021 22:29 UTC We are aware of issues within Azure monitoring services due to a DNS outage and we are actively investigating. Some customers may experience issues accessing data, issues with data ingestion and missed/delayed Azure alerts. Work Around: None Next Update: Before 04/02 00:30 UTC We are working hard to resolve this issue and apologize for any inconvenience. -AnupamaExperiencing Data Latency and Data Access issues for Azure Monitor
Final Update: Friday, 12 February 2021 06:05 UTC We've confirmed that all systems are back to normal with no customer impact as of 02/12, 05:24 UTC. Our logs show the incident started on 02/12, 01:52 UTC and that during the 3 hours & 32 minutes that it took to resolve the issue some customers may have experienced Data Latency, Data Access and delayed or misfired Alerts in West US region. Root Cause: The failure was due to one of our backend dependent service. Incident Timeline: 3Hours & 32 minutes - 02/12, 01:52 UTC through 02/12, 05:24 UTC We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused. -Deepika Initial Update: Friday, 12 February 2021 01:35 UTC We are aware of issues within Azure Monitor Services and are actively investigating. Some customers in West US Region may experience Data Latency, Data Access and delayed or misfired Alerts. Next Update: Before 02/12 06:00 UTC We are working hard to resolve this issue and apologize for any inconvenience. -JayadevExperiencing errors when accessing alerts in Azure Monitor - 01/27 - Resolved
Final Update: Wednesday, 27 January 2021 10:28 UTC We've confirmed that all systems are back to normal with no customer impact as of 01/27, 10:00 UTC. Our logs show the incident started on 01/27, 09:15 UTC and that during the 45 minutes that it took to resolve the issue some of customers may have received errors when accessing alerts. The alerts notifications were not impacted. Root Cause: We determined that a recent deployment task impacted instances of the backend service which became unhealthy, causing these errors. Incident Timeline: 45 minutes - 01/27, 09:15 UTC through 01/27, 10:00 UTC We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused. -AnmolExperiencing Latency and Data Loss issue in Azure Portal for Many Data Types - 11/28 - Resolved
Final Update: Saturday, 28 November 2020 15:29 UTC We've confirmed that all systems are back to normal with no customer impact as of 11/28, 14:07 UTC. Our logs show the incident started on 11/27, 22:00 UTC and that during the 14 hours and 07 minutes that it took to resolve the issue some customers may have experienced delayed or missed Log Search Alerts, Latency and Data Loss in South Africa North region. Root Cause: The issue was due to power outage in South Africa North region data centers. Incident Timeline: 14 Hours & 07 minutes - 11/27, 22:00 UTC through 11/28, 14:07 UTC We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused. -Vyom Initial Update: Saturday, 28 November 2020 05:02 UTC We are aware of issues within Application Insights and are actively investigating. Due to power outage in data center, some customers may experience delayed or missed Log Search Alerts, Latency and Data Loss in South Africa North region. Work Around: none Next Update: Before 11/28 17:30 UTC We are working hard to resolve this issue and apologize for any inconvenience. -VyomExperiencing Data Access issue in Azure Portal for Many Data Types - 09/28 - Resolved
Final Update: Tuesday, 29 September 2020 03:04 UTC We've confirmed that all systems are back to normal with no customer impact as of 09/29, 02:30 UTC. Our logs show the incident started on 09/28, 21:00 UTC . Root Cause: AAD outage which was impacting data access. Incident Timeline: 5 Hours & 30 minutes - 09/28 ,21:00 UTC through 09/29, 02:30 UTC We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused. -Vincent Update: Tuesday, 29 September 2020 01:56 UTC Root cause has been isolated to AAD outage which was impacting data access. Live Metrics, Distributed Tracing and Log Search Alerting are now working as expected. Customers in all Public & US gov region may experience issues in Availability Test and Work Item Integration. Next Update: Before 09/29 04:00 UTC -Vincent Initial Update: Monday, 28 September 2020 23:31 UTC We are aware of issues within Application Insights and are related to AAD. Customers in all Public & US gov region may experience Data Access issues and issues with Availability Test, Live Metrics, Work Item Integration, Distributed Tracing and Log Search Alerting. Next Update: Before 09/29 02:00 UTC We are working hard to resolve this issue and apologize for any inconvenience. -VincentExperiencing issues in Azure Portal for Many Data Types in SUK- 09/14 - Resolved
Final Update: Tuesday, 15 September 2020 01:42 UTC We've confirmed that all systems are back to normal with no customer impact as of 9/15, 00:41 UTC. Our logs show the incident started on 9/14 13:54 UTC and that during the 10 hours and 47 minutes that it took to resolve the issue customers experienced data loss and data latency which may have resulted in false and missed alerts. Root Cause: The failure was due to a cooling failure at our data center that resulted in shutting down portions of the data center. Incident Timeline: 10 Hours & 47 minutes - 9/14 13:54 UTC through 9/15, 00:41 UTC We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused. -Ian Update: Tuesday, 15 September 2020 01:19 UTC Root cause has been isolated to cooling failures and subsequent shutdowns in our data center which were impacting storage and our ability to access and insert data. Our infrastructure has been brought back online. We are making progress with brining the final storage devices back online. Customers should start to see signs of recover soon. Work Around: None Next Update: Before 09/15 05:30 UTC -Ian Update: Monday, 14 September 2020 20:14 UTC Starting at approximately 14:00 UTC on 14 Sep 2020, a single Zone in UK South has experienced a cooling failure. As a result, Storage, Networking and Compute resources were shut down as part of our automated processes to preserve the equipment and prevent damage. As a result the Azure Monitoring Services have experienced missed or latent data which is causing false and missed alerts. Mitigation for the cooling failure is currently in progress. An estimated time for resolution of this issue is still unknown. We apologize for the inconvenience. Work Around: None Next Update: Before 09/15 00:30 UTC -Ian Update: Monday, 14 September 2020 16:28 UTC We continue to investigate issues within Azure Monitoring Services. Root cause is related to an ongoing storage account issue. Some customers continue to experience missed or latent data which is causing false and missed alerts. We are working to establish the start time for the issue, initial findings indicate that the problem began at 9/14 13:35 UTC. We currently have no estimate for resolution. Work Around: None Next Update: Before 09/14 19:30 UTC -Ian Initial Update: Monday, 14 September 2020 14:44 UTC We are aware of issues within Azure Monitoring Services and are actively investigating. There is an outage on storage event in UK South which caused multiple services to be impacted. Work Around: None Next Update: Before 09/14 19:00 UTC We are working hard to resolve this issue and apologize for any inconvenience. -MohiniExperiencing Alerting failure for Azure Sentinel - 09/09 - Resolved
Final Update: Wednesday, 09 September 2020 17:18 UTC We've confirmed that all systems are back to normal with no customer impact as of 09/09,16:53 UTC. Our logs show the incident started on 09/06, 07:00 UTC and that during the 3 days, 9 hours and 53 minutes that it took to resolve the issue small set of customers using Azure Sentinel and Log Search Alert may have experienced failures in running alert rules which caused alerts to not be published to the workspace. Azure Sentinel retries failed queries, so most of the queries should eventually succeed. Root Cause: The failure was due to dependency on one of the backend services. Incident Timeline: 3 Days, 9 Hours & 53 minutes - 09/06, 07:00 UTC through 09/09, 16:53 UTC We understand that customers rely on Alert rules as a critical service and apologize for any impact this incident caused. -Jayadev Initial Update: Wednesday, 09 September 2020 15:55 UTC We are aware of issues within Azure Sentinel Service and are actively investigating. Some customers may see the alert rules failing and will hence may not able to publish the alert to the workspace. Work Around: None Next Update: Before 09/09 20:00 UTC We are working hard to resolve this issue and apologize for any inconvenience. -MohiniExperiencing Alerting failure issue in Azure Portal for Many Data Types - 08/28 - Resolved
Final Update: Friday, 28 August 2020 23:39 UTC We've confirmed that all systems are back to normal with no customer impact as of 8/28, 21:30 UTC. Our logs show the incident started on 8/28, 17:30 UTC and that during the 4 hours that it took to resolve the issue, customers in the West US Region could have experience delayed or lost Diagnostic Logs. Customers using App Services Logs in Public Preview could have also experienced missed or delayed logs in all US and Canada Regions. Root Cause: The failure was due to a backend dependency. Incident Timeline: 4 Hours - 8/28, 17:30 UTC through 8/28, 21:30 UTC We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused. -Eric SingletonExperiencing Data Latency in Azure portal for Log Alerts - 08/06 - Resolved
Final Update: Thursday, 06 August 2020 13:30 UTC We've confirmed that all systems are back to normal with no customer impact as of 8/6, 13:00 UTC. Our logs show the incident started on 8/06, 10:00 UTC and that during the 3 hours that it took to resolve the issue customers could have experienced a delay in alerting. Root Cause: The failure was due to some backend dependencies. Incident Timeline:3 Hours - 8/06, 10:00 UTC through 8/06, 13:00 UTC We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused. -Eric SingletonExperiencing Latency, Data Gap and Alerting failure for Azure Monitoring - 07/18 - Resolved
Final Update: Saturday, 18 July 2020 15:37 UTC We've confirmed that all systems are back to normal with no customer impact as of 07/18, 11:40 UTC. Our logs show the incident started on 07/18, 07:50 UTC and that during the 3 hours 50 minutes that it took to resolve the issue some customers may have experienced Data access, Data latency, Data Loss, incorrect Alert activation, missed or delayed Alerts and Azure Alerts created during the impact duration may have been available to be viewed with some delay in the Azure portal in multiple regions. Root Cause: The failure was due to an issue in one of our dependent services. Incident Timeline: 3 Hours & 50 minutes - 07/18, 7:50 UTC through 07/18, 11:40 UTC We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused. -Anmol Update: Saturday, 18 July 2020 11:17 UTC We continue to investigate issues within Azure Monitoring services. Some customers continue to experience Data access, Data latency and Data Loss, incorrect Alert activation, missed or delayed Alerts and Azure Alerts created during the impact duration may not be available to be viewed in the Azure portal in multiple regions. We are working to establish the start time for the issue, initial findings indicate that the problem began at 07/18 ~07:58 UTC. We currently have no estimate for resolution. Work Around: None Next Update: Before 07/18 14:30 UTC -Anmol Initial Update: Saturday, 18 July 2020 08:58 UTC We are aware of issues within Application Insights and Log Analytics and are actively investigating. Some customers may experience Data access issues in the Azure portal, Incorrect Alert Activation, Latency and Data Loss in multiple regions. Work Around: None. Next Update: Before 07/18 11:00 UTC We are working hard to resolve this issue and apologize for any inconvenience. -Madhuri