Final Update: Friday, 28 August 2020 23:39 UTC
We've confirmed that all systems are back to normal with no customer impact as of 8/28, 21:30 UTC. Our logs show the incident started on 8/28, 17:30 UTC and that during the 4 hours that it took to resolve the issue, customers in the West US Region could have experience delayed or lost Diagnostic Logs. Customers using App Services Logs in Public Preview could have also experienced missed or delayed logs in all US and Canada Regions.
-Eric Singleton
We've confirmed that all systems are back to normal with no customer impact as of 8/28, 21:30 UTC. Our logs show the incident started on 8/28, 17:30 UTC and that during the 4 hours that it took to resolve the issue, customers in the West US Region could have experience delayed or lost Diagnostic Logs. Customers using App Services Logs in Public Preview could have also experienced missed or delayed logs in all US and Canada Regions.
- Root Cause: The failure was due to a backend dependency.
- Incident Timeline: 4 Hours - 8/28, 17:30 UTC through 8/28, 21:30 UTC
-Eric Singleton
Published Aug 28, 2020
Version 1.0
Azure-Monitor-Team
Microsoft
Microsoft
