SharePoint Online Site Deletion blocked by Retention Policy although no content is retained
Hi everyone, I'm trying to understand whether this behavior is expected or if other organizations are experiencing the same issue. Environment SharePoint Online (Microsoft 365) Microsoft Purview Retention Policy Retention duration: 180 days Trigger: based on last modified date After retention period: Do nothing The intention of the policy is not to automatically delete content. We only want to prevent deletion for 180 days and allow deletion afterwards. Microsoft previously explained to us that retention applies to the content/items, not to the container (the SharePoint site itself). Problem We are currently unable to delete SharePoint sites. When attempting to delete a site from the SharePoint Admin Center we receive the following message: This site can't be deleted at this time because it is blocked by a compliance policy. What we already checked For the affected site: CompliancePolicyIds = empty ArchiveStatus = NotArchived SensitivityLabel = empty The Preservation Hold Library is empty: Preservation Hold Library => Items = 0 We also inspected the internal DLC properties of the site and found entries such as: dlc_sitehaspolicy dlc_sitehasexpirationpolicy dlc_webhasexpirationpolicy Even after clearing these values for testing purposes, the site still could not be deleted. Important Observation If we explicitly exclude the site from the retention policy, deletion becomes possible. This makes it appear that the retention policy is blocking deletion of the site container itself, even though our understanding was that retention should only protect retained content and not permanently prevent deletion of the entire SharePoint site. Has anyone else observed this behavior? Additional OneDrive Issue We are seeing a similar problem with unlicensed OneDrive accounts. Many of these OneDrive sites: are already archived are shown as blocked by retention/compliance cannot be deleted remain present for years For example: ArchiveStatus = FullyArchived CompliancePolicyIds = empty The accounts appear in the list of unlicensed OneDrive accounts, but we are unable to permanently remove them while the retention policy is in effect. Has anyone found a practical way to clean up or remove these orphaned/unlicensed OneDrive sites when a tenant-wide retention policy is configured? Questions Has anyone seen a situation where: CompliancePolicyIds is empty the Preservation Hold Library is empty but site deletion is still blocked by a compliance policy? Does a retention policy configured as: Retain for 180 days Then Do nothing intentionally block deletion of the entire SharePoint site container? Is it expected that excluding a site from the retention policy immediately makes deletion possible? How are other organizations handling site lifecycle management when tenant-wide retention policies are enabled? Has anyone experienced similar issues with unlicensed OneDrive accounts that cannot be deleted because of retention/compliance requirements? Any experiences, recommendations, or explanations would be greatly appreciated. Thanks!External Users Unable to Access Microsoft List Form
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