sales intelligence
16 TopicsViva Sales Teams meeting summary not working
Good morning all, I've got Viva Sales working great for adding contacts into Dynamics but the https://support.microsoft.com/en-us/topic/use-viva-sales-in-teams-04286b82-bdf8-4e37-94ce-be1943b2d6ea#bkmk_generatesummary seems to be missing for me. I can add the tab to a Teams Meeting but when I try to activate it, I get the following error: Can’t create a meeting summary Summaries are created when meetings are recorded and transcribed. Ask your admin to turn on transcription for Teams meetings. Teams meeting recording and transcription is working fine, but no luck with Viva Sales. I also noticed that the msdyn_viva https://learn.microsoft.com/en-us/viva/sales/data-handling so I suspect that there was an issue with the initial setup. Appreciate any help. SteveError while saving Team Meeting in D365 suing Sales Copilot
Hi All, I am getting below error while saving meeting to D365. Don't know where this meeting gets stored in CRM and which field limit need to increase. "errorcode": 0, "errorCodeName": "Microsoft.SalesProductivity.Common.Base.SPServiceCustomErrorCode.UnidentifiedError", "message": "Copy the error details here, then share them with your admin or Microsoft support and ask if they can help you resolve this issue.", "title": "Something went wrong", "details": "You have exceeded the maximum number of characters in this field.", "troubleshootingLink": null, "sessionId": "b8201c10-1732-4794-9582-9999adcdf5ea", "activityId": "c866a495-6a88-4279-bdfb-ce830e106b42"SolvedQuestions on Viva Sales
Hi Community, One of our customer raised the below questions: 1. Will you be able to easy change the forms with CRM Data that are used and showed in Outlook? New fields, new actions/buttons? 2. What about the storage? Limitations, per license ...? 3. This will also replace in the end the App For outlook that you can use for Dynamics 365 because it will become complex for the end users to use 2 addons 4. ESIF will be available for Microsoft Viva Sales? Any guidance would be of great help. Thanks!SolvedChange meeting summary idiom and personalize keywords
Good afternoon, in some Microsoft demos I have heard that the intelligent summaries of teams can be modified the language, is that so? How could I do it? I would like to change it from English to Spanish. On the other hand, I have also heard that you can modify the keywords so that those that adapt to your business are detected, can it be? How would it be done? Thanks!!Unable to connect Viva Sales with Salesforce
I'm getting the below error while trying to connect Viva Sales with my Salesforce sandboxes (both, production and developer): { "errorcode": 4258, "message": null, "details": "No such host is known.", "sessionId": "99cd1408-5646-45fa-b71b-dbd2b523a5ee", "activityId": "5ebbf204-82ae-47a6-9983-fa054e6c38ec" } I've tried creating and connecting a new/ trial account, enabled the APIs, removed any IP restrictions but none of it seems to work. The same is working when I'm trying to connect it with my Dynamics sandbox.