Forum Discussion
Unable to connect Viva Sales with Salesforce
I'm getting the below error while trying to connect Viva Sales with my Salesforce sandboxes (both, production and developer):
{ "errorcode": 4258, "message": null, "details": "No such host is known.", "sessionId": "99cd1408-5646-45fa-b71b-dbd2b523a5ee", "activityId": "5ebbf204-82ae-47a6-9983-fa054e6c38ec" }
I've tried creating and connecting a new/ trial account, enabled the APIs, removed any IP restrictions but none of it seems to work.
The same is working when I'm trying to connect it with my Dynamics sandbox.
2 Replies
- SalehaSiddique
Microsoft
RezaAssadi would you be able to triage this
- RezaAssadi
mrshaunaggarwal , do you happen to be a Power Platform admin in your tenant? If so, would you be able to look up that the "msdyn_viva" Dataverse instance still exists? Alternatively, could you ask one of the existing Power Platform admins in your organization to check?
