Can't assign direct routing phone number to resource account using Microsoft 365 E5 Developer licens
Recently you can no longer assign a direct routing telephone number to a resource with an E5 developer license. Unfortunately, I don't have a Microsoft Teams Phone resource account license available. That's why I can't test all the possibilities of the auto attendant. The following error is reported: User '13fcea9c-1968-4531-bb3a-dc660412d6f8' lacks appropriate licenses to assign a 'DirectRouting' number. Licensed is "Teams Phone". What can I do?
Resources attached to Assignments won't open
Hi, Many of my pupils are having issues opening the resources I am posting in Assignments on the Microsoft Teams app. When they try to open any type of file (I've tried PDF, DOC, JPG amongst others) the error message "This file is not accessible" appears. It seems the majority of the pupils finding this issue are using the Teams app on iPhones. Has anyone found a way around this issue? Thanks
Auto attendant "not available" error when calling its assigned number
Hi, I'm trying to setup a first "auto attendant" in Teams for our company but when I call the assigned number, it answer always with this audio error message "The AutoAttendantName auto attendant is unavailable ... please leave a message..." (translated from French). In summary, this is what I did: - request and get a block of 10 new phone numbers for our country/region (Belgium) - acquire the additional O365 required licenses/subscriptions (phone system virtual user, calling credit) - create a resource account in Teams admin portal of type "auto attendant" - assign that resource account one of the 10 numbers we have obtained (with skype business legacy admin portal) - create a new simple auto attendant using french locale, most of default options (for holidays, which users can be called, etc) and add a written text welcome message, a written menu text message, 2 dial options to redirect toward two company users Anything I might have missed? Also what is the delay between creating or changing resources and parameters in Teams/Skype admin portals (like creating users, addigning numbers, creating/modifying auto attendant, ...) and their effective implementation? I'm assuming 10-15 min max? Or can it be more? Thanks in advance