Webclient offline download fails
I'm following the instructions here to download the webclient to install on a server without internet https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remote-desktop-web-client-admin#how-to-install-the-remote-desktop-web-client-without-an-internet-connection and getting an error when running Save-RdWebClientPackage "MethodInvocationException: Exception calling "DownloadFile" with "2" argument(s): "An exception occurred during a WebClient request.""
remote desktop web client 1.0.27.0 error
Hello, I've setup a Windows Server 2019 Standard Spanish version with remote desktop. It has also the remote desktop gateway activated. I can connect to my remote desktop server using remote desktop web client, "remoteapp and desktop connections" ("conexión de remoteapp y escritorio" in spanish) of control panel and using the old remote desktop web access. I've installed the remote desktop web server web client access using the tutorial at https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-web-client-admin I've tested in different computers : workstations , servers and shows the same error. When i installed first at may 2022 it worked ok, but today when i tested again it doesn't work. I can access to the remote desktop web page, put the credentials and all the application icons shows with no problem. But when I click on the app icon , it shows the window asking for what to use (clipboard, printer, file transfer) and when i clik on "permit" ("permitir" in spanish) it shows an error I've tested with Firefox, Google Chrome , Vivaldi and Microsoft Edge, all of them with the same error. It seems some problems with the wasm (web assembly) executed and the browser after the authentication part. For what i see in the logs it seems the remote desktop web client connects to the remote desktop server , it authenticates ok, but then it throws an error: 2022-11-25T09:27:21.714Z GatewayHandshakeState(NORM): Entering Gateway connection state GatewayHandshakeState 2022-11-25T09:27:21.759Z ExtendedAuthenticationState(NORM): Entering Gateway connection state ExtendedAuthenticationState 2022-11-25T09:27:21.759Z ExtendedAuthenticationState(NORM): Prompting for Gateway credentials. 2022-11-25T09:27:21.762Z [Connection] Auth challenge 2022-11-25T09:27:21.763Z [SessionViewModel] Credentials requested (username/password) 2022-11-25T09:27:21.764Z ExtendedAuthenticationState::PromptForCredentials(NORM): Credential aquisition completed. Duration in ms: 3 2022-11-25T09:27:21.862Z TunnelInitiationState(NORM): Entering Gateway connection state TunnelInitiationState 2022-11-25T09:27:21.911Z Connection(ERR): The connection generated an internal exception with disconnect code=GatewayProtocolError(52), extended code=<null>, reason=Gateway tunnel creation failed with status code=2147965417 Thrown in thread 1122780 at: gateway/tunnelinitiationstate.cpp(64) Call Stack: Callstacks are currently disabled connection.cpp(1731): OnException() Logger/a.errorWithoutTimestamp@https://miwebpage.mydomain.es/RDWeb/webclient/js/client.022fca6d.js:1:2890,b/<@https://miwebpage.mydomain.es/RDWeb/webclient/js/client.022fca6d.js:9:6642,methodCaller_emscripten$$val_$emscripten$$val_emscripten$$val$@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js line 86 > Function:6:26,__emval_call_method@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:224640,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[47]:0x0,invoke_diiiii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:256314,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[8104]:0x444f24,invoke_viii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:253457,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[1465]:0xdee11,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[1808]:0x10fbad,invoke_vii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:253620,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[7510]:0x389a61,invoke_vii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:253620,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[729]:0x664a0,OnMessageCallback$Invoke@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js line 86 > Function:9:8,1133509/attachingObject.CreateMessageInvoker/<@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:26127, 2022-11-25T09:27:21.914Z [Connection] Disconnecting 2022-11-25T09:27:21.914Z WebSocketTransport(NORM): Connection close initiated for url=wss://miwebpage.mydomain.es:443/remoteDesktopGateway?CorId=%7Bd270943c-906d-4dc9-9e5e-d84a96760000%7D&ConId=%7B6fcacfb9-70af-4d4b-951f-e04ee183ec21%7D&ClGen=HTML%3D1&ClBld=Type%3DRdClient%3B%20Build%3Dprivate&AuthS=SSPI_NTLM, code=1000, reason="NormalClosure(1000)" 2022-11-25T09:27:21.915Z GatewayTransport(NORM): GatewayTransport closed. 2022-11-25T09:27:21.915Z [Connection] Disconnected These are the contents of the log file: 2022-11-25T09:27:18.245Z Exception: Possibly unhandled rejection: cancel Cause: undefined Logger/a.error@https://miwebpage.mydomain.es/RDWeb/webclient/js/client.022fca6d.js:1:3102,a/</<@https://miwebpage.mydomain.es/RDWeb/webclient/js/client.022fca6d.js:9:5541,i@https://miwebpage.mydomain.es/RDWeb/webclient/js/components.cf2fa554.js:5:27560,$digest@https://miwebpage.mydomain.es/RDWeb/webclient/js/components.cf2fa554.js:6:1569,$apply@https://miwebpage.mydomain.es/RDWeb/webclient/js/components.cf2fa554.js:6:3503,ed/compile/</<@https://miwebpage.mydomain.es/RDWeb/webclient/js/components.cf2fa554.js:6:25349,dispatch@https://miwebpage.mydomain.es/RDWeb/webclient/js/components.cf2fa554.js:2:17308,add/q.handle@https://miwebpage.mydomain.es/RDWeb/webclient/js/components.cf2fa554.js:2:15284, 2022-11-25T09:27:19.460Z RdpFileParser(NORM): Setting "redirectclipboard" = "1" 2022-11-25T09:27:19.460Z RdpFileParser(NORM): Setting "redirectprinters" = "1" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "redirectcomports" = "1" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "redirectsmartcards" = "0" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "devicestoredirect" = "" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "drivestoredirect" = "*" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "redirectdrives" = "1" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "session bpp" = "32" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "prompt for credentials on client" = "1" 2022-11-25T09:27:19.461Z RdpFileParser(NORM): Setting "span monitors" = "1" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "use multimon" = "1" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "remoteapplicationmode" = "1" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "server port" = "10022" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "allow font smoothing" = "1" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "promptcredentialonce" = "1" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "gatewayusagemethod" = "1" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "gatewayprofileusagemethod" = "1" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "gatewaycredentialssource" = "0" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "full address" = "miwebpage.mydomain.es" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "alternate shell" = "||Calma" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "remoteapplicationprogram" = "||Calma" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "gatewayhostname" = "miwebpage.mydomain.es" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "remoteapplicationname" = "Calma" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "remoteapplicationcmdline" = "" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "workspace id" = "miwebpage.mydomain.es" 2022-11-25T09:27:19.462Z RdpFileParser(NORM): Setting "use redirection server name" = "1" 2022-11-25T09:27:19.463Z RdpFileParser(NORM): Setting "loadbalanceinfo" = "tsv://MS Terminal Services Plugin.1.QuickSessionCollection" 2022-11-25T09:27:19.463Z RdpFileParser(NORM): Setting "alternate full address" = "miwebpage.mydomain.es" 2022-11-25T09:27:19.463Z RdpFileParser(NORM): Setting "signscope" = "Full Address,Alternate Full Address,Use Redirection Server Name,Server Port,GatewayHostname,GatewayUsageMethod,GatewayProfileUsageMethod,GatewayCredentialsSource,PromptCredentialOnce,Alternate Shell,RemoteApplicationProgram,RemoteApplicationMode,RemoteApplicationName,RemoteApplicationCmdLine,RedirectDrives,RedirectPrinters,RedirectCOMPorts,RedirectSmartCards,RedirectClipboard,DevicesToRedirect,DrivesToRedirect,LoadBalanceInfo" 2022-11-25T09:27:19.463Z RdpFileParser(NORM): Setting "signature" = " xxxx signature xxxx " 2022-11-25T09:27:19.464Z [SessionFactory] Redirections request 2022-11-25T09:27:21.079Z [SessionFactory] Redirection settings selected by user: id: null clipboard: true printer: true audioInput: true drive: true rememberCollection: false 2022-11-25T09:27:21.079Z [ConnectionFactory] Creating connection to: 2022-11-25T09:27:21.079Z {"hostName":"miwebpage.mydomain.es","port":10022,"gatewayHostName":"miwebpage.mydomain.es","gatewayPort":443,"remoteApplicationMode":true,"remoteApplicationProgram":"||Calma","remoteApplicationCmdLine":"","connectionSettings":{"AzureRemoteApp":false},"tenantId":null,"properties":{"AzureRemoteApp":false},"EventLogUploadAddress":"","GatewayCertLogonAuthority":""} 2022-11-25T09:27:21.080Z RdClientConnectionProxy::Create(NORM): LibRDP version: 1.27.0 2022-11-25T09:27:21.080Z RdClientConnectionProxy::Create(NORM): loading webworkers from path: https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js 2022-11-25T09:27:21.086Z WebWorker(NORM): Created Webworker with path: https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js onMessage: HandleConnectionMessage 2022-11-25T09:27:21.091Z TLS::EnsureOSSLSeeded(NORM): A seed of 256 bytes has been provided for OSSL 2022-11-25T09:27:21.099Z [SessionProvider] Connection created event received. 2022-11-25T09:27:21.099Z [SessionFactory] Launching remote app: ||Calma 2022-11-25T09:27:21.099Z [Connection] Rail is not active adding application to pending list: ||Calma 2022-11-25T09:27:21.099Z [SessionProvider] Session created received in provider 2022-11-25T09:27:21.099Z [SessionViewModel] Session created event received for: b2bd8a36-7bdb-4335-8dea-3d6bdb89ddb0 2022-11-25T09:27:21.099Z [Connection] Connection.connect called 2022-11-25T09:27:21.099Z [SessionViewModel] Received monitorBound event on UI layer 2022-11-25T09:27:21.099Z [Connection] Using default scaleFactor of 1 2022-11-25T09:27:21.107Z [Session] Session focus changed to true id:b2bd8a36-7bdb-4335-8dea-3d6bdb89ddb0 window id:null 2022-11-25T09:27:21.107Z [SessionViewModel] Session focused event received in view model session id: b2bd8a36-7bdb-4335-8dea-3d6bdb89ddb0 2022-11-25T09:27:21.107Z Setting KeyboardLayout :1033 KeyboardType :[object Object] KeyboardSubType :0 2022-11-25T09:27:21.107Z Value of UseConnectionWebWorkers flag = true 2022-11-25T09:27:21.462Z Connection(NORM): Connection created with correlation ID={d270943c-906d-4dc9-9e5e-d84a96760000} 2022-11-25T09:27:21.463Z RdClientConnection::Create(NORM): LibRDP version: 1.27.0 2022-11-25T09:27:21.463Z Connection::Initialize(NORM): LibRDP version: 1.27.0 2022-11-25T09:27:21.466Z DVCManager(NORM): Registered plugin DisplayControlGraphicsPlugin 2022-11-25T09:27:21.467Z DVCManager(NORM): Registered plugin InputPlugin 2022-11-25T09:27:21.468Z Html5FilesystemDevice(NORM): File system successfully mounted at /html5fs 2022-11-25T09:27:21.468Z Html5FilesystemDevice::PullIndexedDBChanges(NORM): Pulling FS changes from IndexedDB 2022-11-25T09:27:21.469Z DVCManager(NORM): Registered plugin GfxChannelGraphicsPlugin 2022-11-25T09:27:21.480Z Connection(NORM): SetMonitorLayout called with width 1120, height 592, orientation 0, scaleFactor 100 2022-11-25T09:27:21.484Z DVCManager(NORM): Creating plugin DisplayControlGraphicsPlugin 2022-11-25T09:27:21.484Z DVCManager(NORM): Registering a listener for DVC Microsoft::Windows::RDS::DisplayControl 2022-11-25T09:27:21.485Z DVCManager(NORM): Creating plugin GfxChannelGraphicsPlugin 2022-11-25T09:27:21.486Z DVCManager(NORM): Registering a listener for DVC Microsoft::Windows::RDS::Graphics 2022-11-25T09:27:21.487Z DVCManager(NORM): Creating plugin InputPlugin 2022-11-25T09:27:21.488Z DVCManager(NORM): Registering a listener for DVC Microsoft::Windows::RDS::Input 2022-11-25T09:27:21.488Z GatewayTransport(NORM): Using the Gateway protocol variation for RD Gateway (on-prem)... 2022-11-25T09:27:21.488Z BaseTransportConnectState(NORM): Entering Gateway connection state BaseTransportConnectState 2022-11-25T09:27:21.496Z WebSocketTransport(NORM): Connection process begun for url=wss://miwebpage.mydomain.es:443/remoteDesktopGateway?CorId=%7Bd270943c-906d-4dc9-9e5e-d84a96760000%7D&ConId=%7B6fcacfb9-70af-4d4b-951f-e04ee183ec21%7D&ClGen=HTML%3D1&ClBld=Type%3DRdClient%3B%20Build%3Dprivate&AuthS=SSPI_NTLM 2022-11-25T09:27:21.497Z GatewayTransport(NORM): GatewayTransport connecting... 2022-11-25T09:27:21.498Z [Connection] Connection state changed to: Opening remote port 2022-11-25T09:27:21.499Z [SessionViewModel] Session b2bd8a36-7bdb-4335-8dea-3d6bdb89ddb0 changed canvas display to none 2022-11-25T09:27:21.714Z GatewayHandshakeState(NORM): Entering Gateway connection state GatewayHandshakeState 2022-11-25T09:27:21.759Z ExtendedAuthenticationState(NORM): Entering Gateway connection state ExtendedAuthenticationState 2022-11-25T09:27:21.759Z ExtendedAuthenticationState(NORM): Prompting for Gateway credentials. 2022-11-25T09:27:21.762Z [Connection] Auth challenge 2022-11-25T09:27:21.763Z [SessionViewModel] Credentials requested (username/password) 2022-11-25T09:27:21.764Z ExtendedAuthenticationState::PromptForCredentials(NORM): Credential aquisition completed. Duration in ms: 3 2022-11-25T09:27:21.862Z TunnelInitiationState(NORM): Entering Gateway connection state TunnelInitiationState 2022-11-25T09:27:21.911Z Connection(ERR): The connection generated an internal exception with disconnect code=GatewayProtocolError(52), extended code=<null>, reason=Gateway tunnel creation failed with status code=2147965417 Thrown in thread 1122780 at: gateway/tunnelinitiationstate.cpp(64) Call Stack: Callstacks are currently disabled connection.cpp(1731): OnException() Logger/a.errorWithoutTimestamp@https://miwebpage.mydomain.es/RDWeb/webclient/js/client.022fca6d.js:1:2890,b/<@https://miwebpage.mydomain.es/RDWeb/webclient/js/client.022fca6d.js:9:6642,methodCaller_emscripten$$val_$emscripten$$val_emscripten$$val$@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js line 86 > Function:6:26,__emval_call_method@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:224640,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[47]:0x0,invoke_diiiii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:256314,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[8104]:0x444f24,invoke_viii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:253457,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[1465]:0xdee11,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[1808]:0x10fbad,invoke_vii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:253620,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[7510]:0x389a61,invoke_vii@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:253620,@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.4fe32847.wasm:wasm-function[729]:0x664a0,OnMessageCallback$Invoke@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js line 86 > Function:9:8,1133509/attachingObject.CreateMessageInvoker/<@https://miwebpage.mydomain.es/RDWeb/webclient/librdp/html/librdphtml.c4af5b60.js:86:26127, 2022-11-25T09:27:21.914Z [Connection] Disconnecting 2022-11-25T09:27:21.914Z WebSocketTransport(NORM): Connection close initiated for url=wss://miwebpage.mydomain.es:443/remoteDesktopGateway?CorId=%7Bd270943c-906d-4dc9-9e5e-d84a96760000%7D&ConId=%7B6fcacfb9-70af-4d4b-951f-e04ee183ec21%7D&ClGen=HTML%3D1&ClBld=Type%3DRdClient%3B%20Build%3Dprivate&AuthS=SSPI_NTLM, code=1000, reason="NormalClosure(1000)" 2022-11-25T09:27:21.915Z GatewayTransport(NORM): GatewayTransport closed. 2022-11-25T09:27:21.915Z [Connection] Disconnected 2022-11-25T09:27:21.917Z [SessionViewModel] Received retireCanvas event on UI layer, connectionID=d270943c-906d-4dc9-9e5e-d84a96760000 2022-11-25T09:27:21.917Z [SessionProvider] Session disconnect received in provider 2022-11-25T09:27:21.917Z [SessionViewModel] Received didDisconnect event on UI layer 2022-11-25T09:27:21.917Z [Connection] Cleaning up connection 2022-11-25T09:27:21.917Z [SessionProvider] Connection destroyed event received. 2022-11-25T09:27:21.917Z [SessionProvider] Session disconnect received in provider 2022-11-25T09:27:21.918Z [SessionViewModel] Received didDisconnect event on UI layer 2022-11-25T09:27:21.952Z [SessionViewModel] Canvas lost focus 2022-11-25T09:27:26.930Z [Connection] Timed out waiting for onDiagnosticsComplete. Destroying connection object. 2022-11-25T09:27:26.933Z WebWorker(NORM): Destroying Webworker
Remote Desktop Web Client Retains Old Certificate
We are using the Remote Desktop web client to deliver a "TSVPN" solution to third parties as well as an employee remote access method. https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-web-client-admin The certificate was expiring, so we updated the cert and now all users that used the service before are getting prompted for having a bad certificate. It appears to be a browser cache issue, as dumping browser cache makes them re-download the web app and the problem goes away. Opening Incognito or InPrivate has the same effect. My question is, is there a way to tell the web client itself to dump its cache on its own when it runs into this cache problem? Or are we going to have to ask everyone using the service to dump their browser cache every time we replace the certificate? I've tried fully uninstalling and unpublishing the web client package and reinstalling. This successfully loads the new cert, but clients retain the bad cache and have to use the workaround. It's too late to resolve this issue now, as users are already impacted and being instructed on the workaround. Asking for next time.
