FAQ: Does changing publisher/customer allowed access require redeployment?
Q: If a customer has already purchased a Managed Application from an offer, can the publisher/customer allowed access be changed at a later date without them having to redeploy the application? Same question for deployment modes (complete or incremental)? A: They will need redeploy in both casesFAQ: Changing a SaaS offer from public to private plan
Q: Question about changing plans a SaaS offer from a public plan to a private plan. If a customer is added to a private plan, can that customer use the "change plan" option to change from the public plan to which they are currently subscribed, to the private plan. A: they can - assuming the private plan they were issued has the same billing terms enabled and available (i.e. if the current subscription is billing monthly - then the private plan must have the monthly option).How we increased trials 200% with Marketplace Rewards
Hi All, Kitameraki Limited's TeamsWork brand provides intuitive and collaborative apps for Microsoft Teams that cater to the needs of small and medium-sized businesses and has successfully launched Ticketing As A Service and Checklist As A Service apps, and just recently CRM As A Service App on the Microsoft Marketplaces. As a Microsoft partner for nearly four years, TeamsWork recognized the importance of maximizing visibility and reach within the Microsoft ecosystem. Our team has been able to leverage many of the benefits available through Marketplace Rewards to help drive significant growth and quantifiable results, thanks to expert guidance and the broad range of resources available to better market apps on Microsoft marketplaces. Just a few of these benefits included: The listing optimization allowed us to receive expert recommendations from Microsoft about how to optimize our marketplace offer pages. Azure sponsorship credits cut down on our costs of marketplace solutions. Press release support featuring a quote from a Microsoft executive helped amplify the announcement of our marketplace availability Our customer success story demonstrated how one of our customers increased administrative efficiency by 20 percent using our marketplace solution. featured category placement on the Azure Marketplace, which spotlighted TeamsWork and drove more users to view offer pages. Marketplace Rewards has helped drive a 200% increase in new trials for our marketplace offerings! Read the full story here: Kitameraki case study What success has your organization seen with Marketplace Rewards?
App Source Canvas App - how to prevent customers seeing code and functionality
We are a small ISV and have published a PowerPlatform solution with a canvas app. While we published as a managed solution, etc. we are seeing that our customers can edit the app and see all the code and functionality we've built. Our 2025 plan includes ramping up several new App Source offerings with Canvas Apps included, but we won't be doing that if we can't protect our efforts and someone can easily replicate. Any help or guidance is greatly appreciated! After a customer purchased this solution, this is what they can see when selecting "App" - clearly you can see they can edit it and did confirm they can go in an navigate through the app in the editor and see al the code, etc. This is the solution view - it is working as expected by preventing the editing. This is the offer. Business Apps – Microsoft AppSourceApp name blocked on Marketplace submission
Hello everyone, I'm reaching out to the community in hopes that someone has encountered a similar issue and can provide guidance. We’ve developed a new app that we’re ready to submit to the Microsoft Marketplace with a transactable offer. However, during the submission process, we’re encountering a roadblock: when entering the desired app name, we receive the following message: "The name is not available." I contacted email address removed for privacy reasons for clarification, as the name isn’t currently used by any other app or offer and doesn’t appear to violate Microsoft’s naming conventions. They redirected me to Partner Center Support, where I was informed that the issue is being reviewed internally. Unfortunately, I haven’t received any clear explanation or resolution so far. To support our case, we’ve demonstrated that: We own the domain name associated with the app name. We have 16 other products and apps with a similar naming convention, ensuring brand consistency. Despite this, we’re still waiting for a response. Has anyone else faced a similar issue? Any advice on how to navigate this or expedite the process would be greatly appreciated. Thank you in advance for your help!
Publishing a SaaS offer for PowerApps a canvas app in AppSource
Hello, We have been trying for many months now to publish our PowerApps canvas apps as a SaaS offer, thereby allowing us to have transactable, licensed customers. Through a lot of effort, we managed to get some support where we were told quite vaguely how to achieve this, but without any meaningful guidance we are struggling as we are a small ISV with expertise in our actual business, and Power Platform. We are not, however, experts in SQL (that's being generous) or in creating APIs which seem to be a requirement to keep track of user licenses and feeding the data to our canvas app. If anyone here has any info on this, or how they might have achieved it themselves it would be massively appreciated, as we can't seem to get there by ourselves and MS support is very difficult to find. It does feel as though the app development part is so much simpler than getting it onto the marketplace, which is surely the wrong way round. Thank you, CraigHow can I accommodate payment plans where the amounts differ per term?
When selling our SaaS solution we typically have a 3 year contract with annual payments. We always use private offers. Generally the contracts have 3 equal payments. But in some cases the payment amount differ per term. At this moment I need to create multiple private offers to accommodate this. In some cases I have to wait two years to have the customer activate their last subscription. For example, a payment schedule Year 1 = 100.000 Year / Year 2 = 150.000 / Year 3 = 250.000 This would result into 3 Private Offers with different starting dates which shows to be confusing for our customers. How can I make a Private Offer with 1 plan where the amounts differ per term(year)?
Critical! SaaS App review and rating synchronized with the wrong AppSource App!
First of all. THANK YOU SO MUCH for finally making a synchronization between the SaaS App and the corresponding App in AppSource. HOWEVER! the SaaS app is synchronizing with the wrong App in AppSource. This is critical, I don't have time for support to first acknowledge it and then find time to make the fix. I need this to be done immediately. Can a responsible please take action. The problem. In AppSource I have a free version - iPlanner Free - that only offers 20% of the App that is purchased using the SaaS App - iPlanner Pro. The free version have pure ratings in compare to the Pro version. I of course don't want customer to use the free I want them to purchase the Pro with the SaaS App. In my Marketplace listening I am connecting the SaaS App to iPlanner Pro in AppSource. For that reason it is odd why you guys synchronizing with the wrong app. The problem is taking the review and rating to the SaaS app makes my subscribed based app look very bad. This is highly critical and is also very wrong. The reviews shown on the SaaS app comes from the wrong app. I would appreciate if this can be fixed asap. I am sure you guys can see that it is critical. Thank you and happy holydays to all in the community.
