profile
185 TopicsHow Does Outlook Profile Information Work for Custom Domain Email Accounts?
Hi everyone, I am using Outlook with a professional email address connected to my website/domain, and I want to better understand how profile information works for this type of account. I am specifically trying to know: Where Outlook pulls profile details from for a custom domain email Whether profile information is managed in Outlook, Microsoft account settings, or Microsoft 365 admin settings Which profile details are visible to recipients when sending emails Whether there is a way to personalize the account profile for a more professional appearance I am looking for guidance especially for accounts using a domain-based business/professional email rather than a regular personal Outlook address. Thanks in advance.11Views0likes0CommentsUser Profiles
I thought the whole idea behind user profiles is to let users know a little bit about the person responding to their question/issue (i.e. background, qualifications, experience, etc.). That's what a dictionary defines as a "profile". Now I find my profile is only accessible to myself. I was told a change was made "to simplify privacy and security, so profiles now mainly serve as a personal space for managing your own activity and preferences." That just doesn't fit with the definition. If the information contained in a profile is to sensitive or personal for public viewing then it doesn't belong in a profile anyway. Please re-instate public viewing of user profiles.88Views0likes4CommentsEmail hacked - I lost total access
Hi community, I had my email hacked 7 days ago, the hacker changed the password. The problem is that I have microsoft office 365 in that account and I tried every single way to recover my access. Even the ACSR, forms and everything. Nothing works. I got replied back that information provided was insufficient. The problem also is that I created this account in hotmail, maybe 20 year ago. Does anyone know any how to contact Microsoft support? How can I find a channel to support me? Thanks in advance for any clue you might give me to solve this issue.34Views0likes1CommentQuestion About Events, Azure, Copilot and Microsoft widgets
Hello! I am overly enthusiastic to learn more about this company, and I saw three events I'd like to attend in person as I cannot do anything online, I apologize. Does anyone know if there really is this Microsoft event on March 6th in Redmond? If not where is it as It is not coming up on the list or I cannot find it. I searched for azure events and about three came up, but after I scroll and the mouse timer comes up, nothing appears, is anyone interested in describing more about azure technology to me and how it works? I'll never tell! My last question is there is an event bsides seattle, I'm so confused is it at a hotel and how do you register because it's not listed on this platform. I wish I could do the online events like this was training, but it's better to do things in person always because it's more authentic. I tagged this as avatar, if you do not know anything about me just my love of tech what would my avatar be?28Views0likes0CommentsEntra ID hacked
Dear Community, I am seeking urgent guidance regarding a serious security incident involving my Entra ID tenant. My tenant was compromised, and the attacker removed my Owner permissions from the Tenant Root Group and created two high-spec virtual machines without authorization. This resulted in approximately USD 9,500 in unexpected usage charges. I immediately blocked my credit card, and the subscription has now moved into a disabled state, most likely due to non-payment. However, I am still unable to regain administrative control. I previously managed to open a support ticket using another account, but it was limited to subscription-related issues only. Even when the case was marked with Severity A, Microsoft support was unable to treat it as an urgent incident or take immediate corrective action. At this point: • I only have read-only access • I cannot create a technical support request • I cannot upgrade the support plan • I cannot restore Owner permissions • I am unable to properly escalate the compromise If anyone has experienced a similar situation or knows the fastest way to: • Regain Tenant Root Group ownership • Reach Microsoft security team for compromised tenant cases • Escalate beyond standard support channels I would truly appreciate your advice. This has been extremely stressful, and I am trying to regain control and prevent any further damage. Thank you in advance for your support.Solved152Views1like1CommentMicrosoft 365 office app activation on Citrix published apps
Hi, We have multiple users are experiencing persistent issues with Microsoft 365 license activation while using Citrix with FSLogix for user profiles and Microsoft Office applications published as apps. Users are frequently prompted to sign in to Office for activation, and often encounter the message “Your product is not activated.” Additionally, there are instances of errors occurring during the activation process. Although users can work without issues after signing in, the activation prompt reappears intermittently, ranging from one to several weeks before reappearing. We use M365 E3 license for users FSLogix version - 2.9.8884 Office apps we have latest version on VDA servers. Is there anyone who has faced this issue before?927Views1like3CommentsWindows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defiantly correct. The only solution I've found so far is to reboot the machine. What could be causing this? Our users are loosing unsaved work from having to reboot through out the day.2.7KViews0likes4CommentsIntroduction – Microsoft Certified Trainer and Solution Architect
Hello everyone, I’m Patrizio Tardiolo Bonifazi, a Microsoft Certified Trainer (MCT), Solution Architect, and Senior Engineer. I work extensively with Microsoft Azure, Microsoft 365, Microsoft Graph, Power Platform, Microsoft Teams Premium, Microsoft Entra ID, and DevOps practices, combining hands-on engineering with training delivery. I joined the Microsoft Tech Community to learn from others, share real-world experiences, and contribute with practical insights and best practices. Nice to meet you all!81Views0likes1CommentUnwanted GroupMe account deletion
Hello there, a day ago my GroupMe was lagging a lot so I had the (not so) brilliant idea of deleting the account with the intent of my cache being cleared or something along those lines occurring. this would hopefully help the lag of the application. I did not think this through thoroughly and on thinking it over this morning it dawned on me that this would permanently delete all my information on GroupMe and I would have to request access to all the groups I was in and make new contacts of all the people I had before said deletion. At the time being I do not have access to my Gmail account so if there was a verification email for the deletion then I cannot see it or follow the steps to reacquire the account. Furthermore I do not know if there was any SMS confirmation because I cannot find it anywhere on my mobile phone which is linked to my account. It is after hours for support so I cannot get their help and I was wondering if someone could give me input on the situation. Thank you.Solved136Views1like1Comment